Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Give this quiz to my class
Q 1/9
Score 0
Eddie is trying to edit an AP Invoice but the Edit button is missing. Looking at the AP invoice list, across the invoice says "Not Owned". Why is that?
300
The AP invoice was from RealPage.
The AP Invoice is created at the top level, while Eddie is at the entity level.
The AP invoice is owned by a different PMC.
The AP invoice was created by another user.
Q 2/9
Score 0
Nica has to pay the AP Invoice from Lowe's but the invoice is missing from the Pay AP Invoice page. When you review the invoice, the status is "Selected". Why is the invoice missing?
300
Selected means the invoice is still in draft status.
Selected means the invoice is voided.
Selected means the invoice is fully paid and closed.
Selected means that there is a payment applied to the invoice and not yet confirmed.
9 questions
Q.
Eddie is trying to edit an AP Invoice but the Edit button is missing. Looking at the AP invoice list, across the invoice says "Not Owned". Why is that?
1
300 sec
Q.
Nica has to pay the AP Invoice from Lowe's but the invoice is missing from the Pay AP Invoice page. When you review the invoice, the status is "Selected". Why is the invoice missing?
2
300 sec
Q.
Ethan is trying to reverse a posted AP invoice, but the system only shows the Delete option—not Reverse. He needs to reverse the invoice properly, but isn’t sure why the option is missing.
3
300 sec
Q.
Liam needs to delete a posted management fee invoice in RealPage Accounting, but he’s unsure where to begin.
What are the two possible ways to delete the management fee invoice?
4
300 sec
Q.
Ava notices that a payment was already voided by Avid, the third-party service provider. However, the related AP invoice is still marked as paid in RealPage Accounting.
As support, what should you do to resolve this?
5
300 sec
Q.
Caleb notices that an AP adjustment was incorrectly applied to an invoice. He needs to unapply the credit from the AP invoice. What should he do?
6
300 sec
Q.
Olivia voided a check from the Print Checks screen, but she notices that the check is still showing in the system. Why is the check still appearing?
7
300 sec
Q.
Lucas is setting up Positive Pay for a property in RealPage Accounting, but he notices that the bank is not listed in the configuration options.
What should support do to resolve this?
8
300 sec
Q.
When generating a Positive Pay file, Liam notices that checks issued in December 2023 are not included in the file. Upon checking the Positive Pay configuration, he sees the following:
Effective Date: 01/01/2024
Bank Number: 1235
Bank ID: ADG1235
File Name Format: ADG - ADGBank{MMDDYY}
What is most likely causing the December 2023 checks to be excluded?
