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1. ECONOMY CREW

Quiz by HAROLD BARNARD

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20 questions
Show answers
  • Q1

    What are our Values?

    Integrity, Gratitude, Compassion, Growth, Safe, Result Driven

    Safe, Result Driven, Ambitious, United, Passionate & Authentic

    Courage, Kindness, Safe, Passionate, Result Driven & Authentic

    30s
  • Q2

    Which are the different tier levels in the  Etihad Guest Membership programme?

    Etihad Guest Bronze, Pearl, Gold, Platinum, Diamond

    Etihad Guest Bronze, Silver, Gold, Platinum, Diamond

    Etihad Guest Bronze, Pearl, Ruby, Platinum, Diamond

    45s
  • Q3

    How do guests access IFE onboard? Is this different on the narrow body (NB) as compared to the widebody (WB) fleet?

    WB - have in seat entertainment, NB - there is no Ebox available & Guests cannot watch any entertainment.

    WB -have in seat entertainment, NB - crew have to distribute iPads to the guests.

    WB - have in seat entertainment, NB -  have E-Box streaming where guests uses their own devices to be able to access IFE onboard

    45s
  • Q4

    What are the benefits on Wi-Fi packages available for our Etihad Guest members? 

    Platinum | Exclusive Guests Complimentary Wi-Fi packages. Gold, Silver and Bronze Guests “Just Chat & Surf” package can be purchased including with redeeming EYG miles.

    Platinum | Exclusive Guests Complimentary Wi-Fi packages. Gold, Silver and Bronze Guests “Just Chat” package is free of charge. The “Surf' package can be purchased including with redeeming EYG miles and Gold guests can avail a 25% discount on the "Surf" package.

    60s
  • Q5

    What are the new Wi-Fi packages available for our guests to purchase through the Wi-Fi portal? 

    Less than 7 hours Just Chat -$3.99 Surf - $9.99. More than 7 hours Just Chat - $4.99 Surf - $24.99

    Less than 7 hours Just Chat - $2.99 Surf - $9.99. More than 7 hours Just Chat - $4.99 Surf - $24.99

    Less than 7 hours Just Chat - $5.99 Surf - $9.99. More than 7 hours Just Chat - $4.99 Surf - $20.99

    60s
  • Q6

    When using E-Box streaming, which browsers are currently supported?

    Internet explorer and Edge are supported

    Firefox and Internet Explorer are supported

    Chrome, Firefox and Safari are supported

    45s
  • Q7

    What is the Airfi Wireless IFE? 

    It is wifi service that we have on board.

    It is a streaming box that allows passengers to stream IFE content using their PEDs.

    It is a streaming box that allows passengers to make calls.

    30s
  • Q8

    A spare digital or analogue (watch with the seconds hand) must be carried and used whenever the smart watch battery is depleted or if the smart watch is INOP 

    true
    false
    True or False
    30s
  • Q9

    You CAN wear uniform items under your sleepwear?

    Question Image
    false
    true
    True or False
    30s
  • Q10

    Can you send messages or make phone calls in public?

    Making personal calls or sending messages in public view are not permitted.

    Making personal calls or sending messages in public view are permitted in cases of emergency only as long as this is done discreetly. This includes walking to/from the car park and terminal.

    30s
  • Q11

    If the jacket isn't worn, fold it neatly over your arm or place it in a secure place and ensure you transfer your name badge onto your blouse/cardigan/waistcoat 

    true
    false
    True or False
    30s
  • Q12

    Where are the praying areas onboard for Economy class. 

    R4

    R2

    Aft most RHS door

    30s
  • Q13

    What are the service tasks to be completed in Economy cabin post disembarkation 

    Blanket collection - used only. Empty headsets bag to be placed in last row of economy. Any rotable equipment found should be returned to meal cart.

    Pillows collection - used and unused. Empty headsets bag to be placed in last row of economy. Any rotable equipment found should be returned to meal cart.

    Blanket collection - used & unused. Empty headsets bag to be placed in last row of economy. Any rotable equipment found should be returned to meal cart.

    45s
  • Q14

    What is a CPG and what information will you find on it? 

    CPG stands for Crew Plating Guidelines which contains information regarding heating guidelines, meal options available, TSU contents, hot meal box label 

    CPG stands for Crew Performance Guidelines which contains information regarding heating guidelines, how many meals loaded by catering, TSU contents, hot meal box label 

    30s
  • Q15

    How many C209 forms needs to be filled?

    One per bar cart

    One per class/ zone

    One per aircraft

    30s

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