1. ECONOMY CREW
Quiz by HAROLD BARNARD
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- Q1
What are our Values?
Integrity, Gratitude, Compassion, Growth, Safe, Result Driven
Safe, Result Driven, Ambitious, United, Passionate & Authentic
Courage, Kindness, Safe, Passionate, Result Driven & Authentic
30s - Q2
Which are the different tier levels in the Etihad Guest Membership programme?
Etihad Guest Bronze, Pearl, Gold, Platinum, Diamond
Etihad Guest Bronze, Silver, Gold, Platinum, Diamond
Etihad Guest Bronze, Pearl, Ruby, Platinum, Diamond
45s - Q3
How do guests access IFE onboard? Is this different on the narrow body (NB) as compared to the widebody (WB) fleet?
WB - have in seat entertainment, NB - there is no Ebox available & Guests cannot watch any entertainment.
WB -have in seat entertainment, NB - crew have to distribute iPads to the guests.
WB - have in seat entertainment, NB - have E-Box streaming where guests uses their own devices to be able to access IFE onboard
45s - Q4
What are the benefits on Wi-Fi packages available for our Etihad Guest members?
Platinum | Exclusive Guests Complimentary Wi-Fi packages. Gold, Silver and Bronze Guests “Just Chat & Surf” package can be purchased including with redeeming EYG miles.
Platinum | Exclusive Guests Complimentary Wi-Fi packages. Gold, Silver and Bronze Guests “Just Chat” package is free of charge. The “Surf' package can be purchased including with redeeming EYG miles and Gold guests can avail a 25% discount on the "Surf" package.
60s - Q5
What are the new Wi-Fi packages available for our guests to purchase through the Wi-Fi portal?
Less than 7 hours Just Chat -$3.99 Surf - $9.99. More than 7 hours Just Chat - $4.99 Surf - $24.99
Less than 7 hours Just Chat - $2.99 Surf - $9.99. More than 7 hours Just Chat - $4.99 Surf - $24.99
Less than 7 hours Just Chat - $5.99 Surf - $9.99. More than 7 hours Just Chat - $4.99 Surf - $20.99
60s - Q6
When using E-Box streaming, which browsers are currently supported?
Internet explorer and Edge are supported
Firefox and Internet Explorer are supported
Chrome, Firefox and Safari are supported
45s - Q7
What is the Airfi Wireless IFE?
It is wifi service that we have on board.
It is a streaming box that allows passengers to stream IFE content using their PEDs.
It is a streaming box that allows passengers to make calls.
30s - Q8
A spare digital or analogue (watch with the seconds hand) must be carried and used whenever the smart watch battery is depleted or if the smart watch is INOP
truefalseTrue or False30s - Q9
You CAN wear uniform items under your sleepwear?
falsetrueTrue or False30s - Q10
Can you send messages or make phone calls in public?
Making personal calls or sending messages in public view are not permitted.
Making personal calls or sending messages in public view are permitted in cases of emergency only as long as this is done discreetly. This includes walking to/from the car park and terminal.
30s - Q11
If the jacket isn't worn, fold it neatly over your arm or place it in a secure place and ensure you transfer your name badge onto your blouse/cardigan/waistcoat
truefalseTrue or False30s - Q12
Where are the praying areas onboard for Economy class.
R4
R2
Aft most RHS door
30s - Q13
What are the service tasks to be completed in Economy cabin post disembarkation
Blanket collection - used only. Empty headsets bag to be placed in last row of economy. Any rotable equipment found should be returned to meal cart.
Pillows collection - used and unused. Empty headsets bag to be placed in last row of economy. Any rotable equipment found should be returned to meal cart.
Blanket collection - used & unused. Empty headsets bag to be placed in last row of economy. Any rotable equipment found should be returned to meal cart.
45s - Q14
What is a CPG and what information will you find on it?
CPG stands for Crew Plating Guidelines which contains information regarding heating guidelines, meal options available, TSU contents, hot meal box label
CPG stands for Crew Performance Guidelines which contains information regarding heating guidelines, how many meals loaded by catering, TSU contents, hot meal box label
30s - Q15
How many C209 forms needs to be filled?
One per bar cart
One per class/ zone
One per aircraft
30s
