If your Relationship Bank Account (RBA) with someone is weak, you can give feedback to them freely.

Jane and Betty are talking about what to do this weekend. Jane agrees to go with Betty to Betty’s boyfriend’s house while lowering her voice, sighing, and looking down at her shoes. What did Betty forget to do in listening to Jane?

Amy is giving Lexy some feedback about making friends and tells Lexi “You need to be more friendly”, and “You aren’t making yourself approachable.” Why might Lexy be turned off by Amy’s advice?