12- CONTROLLING
Quiz by Anita Sinha
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- Q1
Controlling starts when
planning ends
organizing ends
directing ends
staffing ends.
60s - Q2
The main objective behind controlling is:
pointing out inefficiency
fixing responsibility of the subordinate
ensuring conformity of actual performance with set standards
creating an atmosphere of order and discipline
60s - Q3
Controlling function of an organisation is:
forward looking
backward looking
forward as well as backward looking
none of these
45s - Q4
Process of controlling does not involve:
setting of performance standards
analyzing of deviations
organizing resources
taking corrective actions.
45s - Q5
Ram Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in the local residential areas, he has appointed a team of ten salesmen. Each salesman is expected to sell at least 200 units of the detergent within a week’s time. Identify the point of importance of controlling being highlighted in the above case:
Controlling helps in judging accuracy of standards
It helps in improving employee motivation
It ensures efficient use of resources
It facilitates co-ordination in action.
45s - Q6
Kush runs a logistic company. The Tour In charges of each trip in the company are expected to submit a report to the Event Manager on the completion of every trip. Identify the step in the controlling process being described in the above lines.
Setting of standards
Measurement of actual performance
Taking corrective action
Analyzing the deviations.
45s - Q7
Supervisory management spends most of its time on:
planning and controlling
organizing and controlling.
planning and directing
directing and controlling
45s - Q8
Controlling is known as a backward-looking function because:
It relates to future course of action
It is like a post-mortem of past activities
To find out deviation, it aims at improving future performance
All of the above.
45s - Q9
Reducing the workers,absenteeism in a factory by 20% is an example of _____.
Quantitative standard
Qualitative standard
Deviation
None of the above
45s - Q10
Identify the correct sequence of the steps involved in the controlling process.
Measurement of actual performance,
Taking corrective action,
Setting performance standards,
Comparison of actual performance with standards,
Analyzing deviations
Comparison of actual performance with standards,
Setting performance standards.
Measurement of actual performance,
Analyzing deviations,
Taking corrective action
Setting performance standards,
Measurement of actual performance,
Comparison of actual performance with standards,
Analyzing deviations,
Taking corrective action
Taking corrective action,
Measurement of actual performance,
Comparison of actual performance with standards,
Analyzing deviations,
Setting performance standards
45s - Q11
Deviations are said to be positive in nature when _____.
Planned performance is more than the actual performance
Actual performance is more than the planned performance
Both planned and actual performances are the same
None of the above
45s - Q12
The number of subordinates that report directly to one manager is
Management by exception
Span of control
Span exception
Control by exception
45s - Q13
In the controlling process, "benchmarking" is primarily used for:
Setting performance standards
Comparing actual performance with standards.
Motivating employees
Rewarding employees
45s - Q14
Which of the following is a characteristic of an effective control system?
It is static and unchanging.
It only focuses on the financial aspects of the organization.
It provides timely and relevant information.
It is implemented without employee involvement.
45s - Q15
Controlling is a persasive function because it is performed:
at all levels of management to ensure the work at every stage is performed as planned.
in all organization whether profit making or non-profit making.
goal-oriented process
both a and b
45s