Question 1

What stages are involved in the decision-making process?

Accepted Answer

Analysis, consultation, negotiation, feedback

Answer

Voting, approval, dismissal, enforcement

Answer

Planning, execution, evaluation, follow-up

Answer

Research, discussion, implementation, closure

Question 2

What should be done in case of unforeseen problems at work?

Accepted Answer

Identify a solution and implement it, or seek support from others.

Answer

Delegate all responsibilities to others

Answer

Ignore the problem until it resolves itself

Answer

Blame co-workers for the issue

Question 3

What is the role of feedback in personal development?

Accepted Answer

It can lead to personal growth and skill enhancement.

Answer

It only applies to management roles

Answer

It is primarily for performance reviews only

Answer

It has no real impact on development

Question 4

What could be a possible consequence of not meeting deadlines?

Accepted Answer

A negative impact on colleagues and the organization as a whole

Answer

Personal recognition and reward

Answer

Increased support from management

Answer

No effect at all

Question 5

How can an employee evaluate their own performance?

Accepted Answer

Using methods like SWOT analysis and performance reviews

Answer

By waiting for annual feedback from management

Answer

Through random guesswork about their skills

Answer

By only relying on peer opinions

Question 6

What does the term 'SMART' stand for in the context of work planning?

Accepted Answer

Specific, Measurable, Achievable, Relevant, Time-bound

Answer

Simple, Meaningful, Accurate, Realistic, Timely

Answer

Strategic, Manageable, Attainable, Relevant, Tangible

Answer

Safe, Measurable, Attainable, Reliable, Timely

Question 7

What is the significance of diversity in the workplace?

Accepted Answer

It reflects the public community and enhances employee performance.

Answer

It simplifies communication

Answer

It allows for less varied job roles

Answer

It reduces the number of employees needed

Question 8

What is one of the responsibilities of an employee regarding health and safety?

Accepted Answer

complying with health and safety legislation

Answer

creating safety regulations

Answer

reporting to the government

Answer

training new employees

Question 9

Which legislation relates to health and safety at work?

Accepted Answer

Health and Safety at Work Act 1974

Answer

Data Protection Act

Answer

Equality Act 2010

Answer

Companies Act 1985

Question 10

What are the main points that must be included in a contract of employment?

Accepted Answer

job title, place of work, duties, pay, hours of work, holiday entitlement, etc.

Answer

hours of work, dress code, training schedules, team structure

Answer

job title, colleagues' names, lunch options, travel schedule

Answer

salary, break times, dress code, office layout

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