602 Hierarchy of staff
Quiz by Calvin Gear
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20 questions
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- Q1Operational staff are:Employees with more experience who oversee other staff and are he first port of call if there is a problemStaff responsible for ensuring the organisation performs well, they are also responsible for future planning, finance and health and safetyEmployees who perform everyday operations e.g. cleaning, cooking food and serving customersEmployers responsible for the overseeing and financing of the business60s
- Q2Supervisory staff are:Employees who perform everyday operations e.g. cleaning, cooking food and serving customersEmployees with more experience who oversee other staff and are he first port of call if there is a problemEmployers responsible for the overseeing and financing of the businessStaff responsible for ensuring the organisation performs well, they are also responsible for future planning, finance and health and safety60s
- Q3Management staff are:Staff responsible for ensuring the organisation performs well, they are also responsible for future planning, finance and health and safetyEmployers responsible for the overseeing and financing of the businessEmployees with more experience who oversee other staff and are he first port of call if there is a problemEmployees who perform everyday operations e.g. cleaning, cooking food and serving customers60s
- Q4Business owners are:Employers responsible for the overseeing and financing of the businessEmployees who perform everyday operations e.g. cleaning, cooking food and serving customersEmployees with more experience who oversee other staff and are he first port of call if there is a problemStaff responsible for ensuring the organisation performs well, they are also responsible for future planning, finance and health and safety30s
- Q5An example of an operational member of staff would be:Sous ChefKitchen PorterRestaurant managerChef de Partie30s
- Q6An example of a supervisory member of staff would be:Sous ChefExecutive chefCommis ChefChef de partie30s
- Q7An example of an operational member of staff would be:Waiter/waitressMaitre D'HotelHead chefKitchen manager30s
- Q8An example of a supervisory member of staff would be:Waiter/waitressRestaurant managerMaitre D'HotelHead Chef30s
- Q9An example of member of management staff would be:Executive ChefChef de RangCommis chefBartender30s
- Q10An example of member of management staff would be:Chef de partieWaiter/WaitressSous ChefGeneral Manager30s
- Q11Shift patterns are:The hours, times or sessions that a member of staff will workWays staff move around the restaurant and kitchenThe amount of hours a member of staff doesn't workThe design of the restaurant logo30s
- Q12Your job role is:The hours, times or sessions that a member of staff will workThe tasks you undertake on a daily, weekly and monthly basis according to your contractThe way you manage your finances and make sure your bills get paidThe way you get to work on a daily, weekly or monthly basis according to your contract30s
- Q13What are suitable qualifications for the hospitality industry?PDQ, BNP, UKIP, NVQ, MUTUHND, VRQ, NVQ, BTEC, GCSEHNC, VRW, NSPCC, GCE, ALEVELGCSE, VRA, NVP, DNA, BACTAC30s
- Q14Your contract of employment should include:Holiday30s
- Q15Your contract of employment should include:Hours30s