7/23/23 Eric's Dump Questions
Quiz by Hope Pate
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate?
Create a Chatter Private Group.
Configure a Chatter Public Group.
Add Activity History to document tasks.
Use Quick Actions to log communication.
120s - Q2
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record. How should an administrator ensure this requirement?
Make the field universally required.
Create a Process Builder to set the field.
Require the field on the record type.
Define an approval process for the child.
120s - Q3
Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. What type of relationship should the administrator make between Shipments and Account?
Accounts should have a master-detail to Shipments.
Accounts should have a lookup to Shipments.
Shipments should have a lookup to Account.
Shipments should have a master-detail to Accounts.
120s - Q4
An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer.
which two automation tools shouldthe administrator use?
1. Workflow Rule
2. Field Update
1. Process Builder
2. Workflow Rule
1. Field Update
2. Process Builder
1. OutboundMessage
2. Process Builder
120s - Q5
Dreamhouse realty wants to offera form on its experience cloud site where inspectors will submit findings froma property inspection. Which feature should an administrator place on the pageto fulfill this requirement?
Auto Launch Flow
Screen Flow
Related List
Record Detail
120s - Q6
An administrator is on a tightdeadline to create dashboards for the sales and marketing teams at AWComputing. What should the administrator doto meet the deadline without increasing the budget?
Train someone on the sales and marketing teams to build dashboards.
Buildthe dashboards manually to meet the deadline.
Hire a Consultant to build thecustom dashboards.
Check the AppExchange forprebuilt Solution that can be easily customized.
120s - Q7
Northern Trail Outfitters isusing one profile for all of its marketing users, providing read-only access tothe Campaign object. A few marketing users now require comprehensive editaccess on Campaigns. How should an administrator fulfil this request?
Marketing user checkbox
Permission sets
Field Level Security
Organization-wide defaults
120s - Q8
The support manager at CloudKicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue. What should the administrator suggest to meet these requirement?
Knowledge Articles
Auto-response Rules
AssignmentRules
Email Alerts
120s - Q9
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact. What should the administrator use to achieve this?
Search Layout Editor
Related Lookup Filters
Page Layout editor
Compact Layout Editor
120s - Q10
Which two solutions could an administrator find on the AppExchange to enhance their organization?
1. Communities
2. Consultants
1. Components
2. Customers
1. Components
2. Consultants
1. Communities
2. Customers
120s