
Admin Exam Practice 1
Quiz by Hope Pate
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
As the Salesforce Administrator, you are required to restrict certains users’ ability to view a dashboard. How can this be accomplished?
At Cloudy Computing Cases are auto-assigned to queues. What feature of Salesforce could be used to ensure that Cases are picked up by agents in a timely manner and not accidentally missed?
Cloudy Computing is increasing the security of their Salesforce org and have decided they do not want the Telemarketing team to be able to log in to Salesforce from home. As the Administrator, how can you achieve this requirement?
Cloudy Computing would like to track Opportunities that follow two different sales processes. What is needed, in addition to the sales processes, that would enable users to use both processes?
What tool is available to help Ava assess what Record-Triggered Flows there are for a particular object?
For high priority customers, the Account Owner would like to be notified every time a Case is updated. Which Flow evaluation criteria would be appropriate?
When dealing with inbound Leads that come in via phone calls, Cloudy Computing would like to develop an easy to follow, step by step process that enables the Telesales Team to collect the potential customers details including address. What would you recommend? (Choose 2)
When training some of the sales team, what are some examples of Lead actions you can highlight that would increase productivity when working Leads? (Choose 3)
Where can you make a field required? (Choose 3)
How many filters can a Lightning dashboard have?