placeholder image to represent content

Are you ready for ISO certification?

Quiz by Nadine ENGAMBA

Our brand new solo games combine with your quiz, on the same screen

Correct quiz answers unlock more play!

New Quizalize solo game modes
14 questions
Show answers
  • Q1
    For what certification are we being audited?
    Question Image
    ISO 9001_ Quality Management
    OHSAS 18001_ health & safety
    ISO 14001_ environment
    SA 8000_ labor practices
    30s
  • Q2
    Since when is TCT Europe certified for ISO 9001?
    Question Image
    2011
    2015
    2007
    2004
    30s
  • Q3
    Why did TCT get certified?
    Question Image
    TCT engagement & Telecommunication standard
    Customers demands & the rigor of our processes
    European Directive & Customers demands
    We don't have anything else to do
    30s
  • Q4
    What are the 3 priorities of Quality policy 2018?
    Customer centric, Efficient, Social responsible
    Increase revenue, Decrease expensive, Simplify
    Consumer focused, Flexible, Multi-brand supportive
    30s
  • Q5
    Who is involved by this policy?
    Pilotes of processes
    Managers
    Quality Department
    All of us
    30s
  • Q6
    What mean the acronym PDCA?
    Plan Do Check Act
    Product, Develop, Control, Analyze
    Please Don't Change Anything
    30s
  • Q7
    Where to find all TCT procedures, including the ones related to your department?
    Question Image
    tcleurope.jiveon.com/community/quality/tct-processes
    H/ common/quality/procedures
    tcleurope.jiveon.com/community/corporate-communications
    30s
  • Q8
    What evidences will the auditors expect from us during the audit ?
    Question Image
    Daily work records
    Financial statements
    30s
  • Q9
    Do you know your job description ?
    Question Image
    No
    Yes
    120s
  • Q10
    Where is your Job description stored?
    JIVE / TCT processes/ Human Ressources
    H / Common / Qualité-docs / Process and procedures / Library HR
    H / Common / Qualité-docs / Certification
    JIVE / Community / Human Ressources
    120s
  • Q11
    What is the average score of TCT Europe during the customer satisfaction survey 2017/2018?
    Question Image
    7.38 / 10
    45.3 / 50
    7.97 / 10
    10/10
    120s
  • Q12
    What of the following indicators is NOT on the list of TCT quality objectives 2018?
    Question Image
    Forecast accuracy rate
    Contributive margin
    Repairs TAT
    ATP realization
    120s
  • Q13
    What of the following groups is not one of TCT's interested parties?
    Employees
    Suppliers/ external providers
    Customers
    Competitors
    120s
  • Q14
    Where will we be audited this year?
    Nanterre & Dubai
    Nanterre & Berlin
    Nanterre & Milan
    Nanterre & London
    120s

Teachers give this quiz to your class