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Assignment 110 Hot beverage skills

Quiz by Paris Kizalas

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17 questions
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  • Q1
    List 2 Main countries for coffee production
    Greece, Turkey
    Sri Lanca, Indosesia
    Brazil, Ethiopia
    Italy, Colombia
    30s
  • Q2
    List 2 main countries for tea production
    Brazil, Turkey
    Colombia, Japan
    India , China
    Ethiopia, Kenya
    30s
  • Q3
    List 2 main countries for cocoa production
    Ivory Coast, Equador
    Ethiopia, Colombia
    Brazil, Japan
    Indonesia, Greece
    30s
  • Q4
    State two correct actions to take if a customer advises that the tea is too strong.
    Make a fresh pot of tea, use a new tea bag
    Offer fresh hot water, offer more milk
    Offer fresh hot water, Make a fresh pot to guest’s requirements
    Tell another member of staff, inform the manager
    30s
  • Q5
    List two flavour characteristics of Robusta coffee.
    Soft flavour, less caffeine
    More robust, sweet
    Bitter, Harsher
    More caffeine, week coffee
    30s
  • Q6
    List three different pieces of equipment that are used to serve Tea.
    Sugar bowl, cold water, teabag
    Tea cup and saucer, Teapot, Milk jug with cold milk
    Tea strainer, Hot water jug, hot milk
    Coffee cup, tea spoon, sugar
    30s
  • Q7
    List three different pieces of equipment that are used for the service of coffee
    Cafetiere/ coffee pot, Coffee cup and saucer, Milk jug with hot milk
    Cafetiere/ coffee pot, Milk jug, cold milk
    Hot water jug, Milk Jug with hot milk, sugar
    Tea cup and saucer, sugar, Coffee spoon
    30s
  • Q8
    List 3 different pieces of equipment that are used for the service of chocolate
    Hot water, sugar, hot milk
    Tea cup and saucer, cold milk, sugar
    Coffee cup and saucer, sugar, cocoa,
    Glasses/cups and saucer, Spoon/stirrer,Sugar bowl
    30s
  • Q9
    List two accompaniments that are traditionally served with Tea
    Hot Milk, Brown sugar
    Cold milk, coffee cup,
    Cold milk, White sugar
    Lemon, cold water
    30s
  • Q10
    List two accompaniments that are traditionally served with coffee
    Hot water, brown sugar
    Cold milk, brown sugar
    Hot milk, White sugar
    Hot milk, Brown sugar
    30s
  • Q11
    List two accompaniments that are traditionally served with Hot chocolate
    White sugar, hot water
    Stirrer, brown sugar
    Chocolate sprinkles/flake, Whipped cream
    Marshmallows, brown sugar
    30s
  • Q12
    List two ways that tea is packaged for service.
    Loose, flower, tin
    Loose, String and tag, Bag, Envelope, instant, pod
    Paper box, tin box, envelope
    Instant, raw fresh from the plant
    30s
  • Q13
    State two correct actions to take if a customer advises that the hot chocolate is too weak.
    Inform supervisor, offer brown sugar
    Make again, add more chocolate
    Tell another member of staff, replace
    Replace, Make again with correct measures, Inform supervisor
    30s
  • Q14
    A customer advises they are allergic to caffeine. Name one other hot beverage that could be offered.
    De-caffeinated coffee, De-caffeinated tea, Fruit teas, Herbal teas
    Teabag
    Espresso
    Loose tea
    30s
  • Q15
    List two main styles of hot chocolate which a customer may request.
    Flavoured, cold chocolate
    Hot chocolate, cream chocolate
    Flavoured (eg hazelnut/chilli/ ginger/ butterscotch/vanilla, White/milk/dark solid
    White chocolate, springles
    30s

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