Athena for Front Desk Staff
Quiz by Jennifer Rebarchek
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10 questions
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- Q1We only collect a patient's outstanding balances for the clinic we work in.TrueFalse30s
- Q2How should we confirm a patient's address?Can you confirm your address?Ask if everything is still the sameState their entire addressState the street name only30s
- Q3Where can I see if the patient's release forms are up to date?RegistrationDemographicsManage PrivacyChart Alert30s
- Q4Patients can use their portal forRefillsMessaging their providerAll of the abovePaying their bill30s
- Q5Where can a nickname be documented in Athena?First name used fieldChart AlertPatient NotesFirst Name field30s
- Q6What information is found in the Quickview?Outstanding BalancesAll of the AboveUpcoming AppointmentsDemographics30s
- Q7How often do we ask a patient for their insurance card and ID?If something has changedEvery timeOnce a yearTwice a year30s
- Q8What should a patient always bring to their appointment?Insurance CardIDAll of the AboveForm of Payment30s
- Q9Which of the following should not be in a chart alert?PHILatex AllergyBalancesNeeds Translator30s
- Q10For new patients, we will get their insurance information at the time of scheduling.FalseTrue30s