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Athena for Front Desk Staff

Quiz by Jennifer Rebarchek

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10 questions
Show answers
  • Q1
    We only collect a patient's outstanding balances for the clinic we work in.
    True
    False
    30s
  • Q2
    How should we confirm a patient's address?
    Can you confirm your address?
    Ask if everything is still the same
    State their entire address
    State the street name only
    30s
  • Q3
    Where can I see if the patient's release forms are up to date?
    Registration
    Demographics
    Manage Privacy
    Chart Alert
    30s
  • Q4
    Patients can use their portal for
    Refills
    Messaging their provider
    All of the above
    Paying their bill
    30s
  • Q5
    Where can a nickname be documented in Athena?
    First name used field
    Chart Alert
    Patient Notes
    First Name field
    30s
  • Q6
    What information is found in the Quickview?
    Outstanding Balances
    All of the Above
    Upcoming Appointments
    Demographics
    30s
  • Q7
    How often do we ask a patient for their insurance card and ID?
    If something has changed
    Every time
    Once a year
    Twice a year
    30s
  • Q8
    What should a patient always bring to their appointment?
    Insurance Card
    ID
    All of the Above
    Form of Payment
    30s
  • Q9
    Which of the following should not be in a chart alert?
    PHI
    Latex Allergy
    Balances
    Needs Translator
    30s
  • Q10
    For new patients, we will get their insurance information at the time of scheduling.
    False
    True
    30s

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