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10 questions
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  • Q1
    What should you promptly relay to the kitchen in a Food and Beverage Service context?
    Information about special requests, dietary or cultural requirements
    Your personal food preferences
    The latest kitchen utensils in market
    Information on prevailing political issues
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q2
    What is important to check before carrying out plates and/or trays in Food and Beverage services?
    Current news on television
    Outdoor weather conditions
    Quality of food and tableware conditions
    Colleagues availability
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q3
    In a food and beverage service setting, what could be an appropriate solution for managing work technology issues?
    Attempting to fix it on your own without guidance
    Turning off all technologies and revert to manual methods
    Observing work technology according to establishment standard policy and procedure
    Ignoring the issue until it becomes a major problem
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q4
    What is expected to be done promptly after placing and sending orders to the kitchen in a food and beverage service context?
    Advising colleagues regarding readiness of items for service
    Checking your personal mobile phone
    Taking a break until the order is ready
    Starting to clean up the kitchen
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q5
    Which aspect of the dining areas needs to be checked for chips, marks, cleanliness, spills, and drips in food and beverage service?
    Curtains
    Light fixtures
    Tableware
    Carpet
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q6
    When should orders be placed and sent to the kitchen in a food and beverage service setting?
    Once all orders for the table have been placed
    When the kitchen staff is free
    Promptly
    Whenever convenient
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q7
    What is crucial for liaising between kitchen and dining areas in a Food and Beverage Service setting?
    Strong persuation skills
    Accurate relay of information and prompt service
    Ability to lift heavy objects
    Knowing how to cook
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q8
    Why is it important to check the quality of food in accordance with established standard in food and beverage service?
    To trial new recipes for improvement
    To avoid complaints from other staff
    To ensure the food served meets the expected quality and is safe for consumption
    To prevent food from being overcooked
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q9
    What is the significance of observing work technology according to establishment standard policy and procedure in a food and beverage service setting?
    To know how to operate all the equipment in case of an emergency
    To demonstrate technological proficiency to customers
    To prevent equipment malfunction and ensure smooth operation
    To be aware of the latest technology trends
    30s
    TLE_HEFBS9- 12GO-IIg-h-4
  • Q10
    As a waiter, what should you do with the plates or trays while serving in a restaurant?
    Slide them down the bar or table
    Carry out plates and/or trays safely
    Pass them to customers to carry to their table themselves
    Throw them in a dramatic fashion to attract attention
    30s
    TLE_HEFBS9- 12GO-IIg-h-4

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