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Quiz by leny farro

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15 questions
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  • Q1
    You are assigned as a receptionist in MYE Restaurant. A male customer is coming as the first customer on that day. What will you do first?
    Approach the customer and lead the way to his table.
    Open the door and greet him with a pleasant smile.
    Welcome him with a smile and call a waiter.
    Wave your hand and point where to go.
    30s
  • Q2
    A young lady entered Angel’s Restaurant and you know that all tables are already occupied by the customers. As receptionist, what will you say to the lady?
    'I am sorry, Ma’am. All the seats are occupied at the moment. Do you mind waiting at the lounge for about five minutes?'
    'I am sorry, Miss. All the seats are occupied at the moment. Do you want to wait or not?'
    'I am sorry, Miss. All the seats are occupied at the moment. Do you mind waiting at the lounge?'
    'I am sorry, Ma’am. All the seats are full at this time. Do you want to have drink while waiting?'
    30s
  • Q3
    Which of the following should be done prior the arrival of a guest with reservation?
    Prepare the food
    Prepare the food
    Cook the food
    Place the food on the table
    30s
  • Q4
    Which of the following is appropriate to say if the customer has no reservation?
    May I know how many we are expecting Sir/Ma’am?
    Table for how many persons, sir/Ma’am?
    How many are you, Sir/Ma’am?
    Table for two or three?
    30s
  • Q5
    What will you say to the customers or guest if you think or feel that they are now ready to order?
    Are you ready to order Ma’am/Sir?
    Do you want to order now Ma’am/Sir?
    What is your order Ma’am/Sir?
    May I take your order now Ma’am/Sir?
    30s
  • Q6
    If you have four customers and one of them is a senior citizen who is physically weak, where should he or she be seated in the restaurant?
    against the wall
    in the corner or side of the wall
    close to the hostess station
    near the door
    30s
  • Q7
    What will you do after escorting and seating the guests at their table?
    Take order cautiously
    Unfold the napkins and place them gently on each of the guest’s lap
    Make suggestive selling
    Present the menu with a pleasant smile
    30s
  • Q8
    Why do we need to lead or guide the two customers to a two sitters table?
    because there would be no space for four customers
    because it may affect the profit of the day
    because there could be space enough for them
    because they are only two
    30s
  • Q9
    Which of the following is the list of all foods and drinks being presented to the guests for their choice?
    order slip
    electronic tablet order
    menu
    point of sale
    30s
  • Q10
    Which of the following types of menus offers a complete meal at a fixed price?
    A La Carte
    du jour menu
    Table D’ Hote
    cycle menu
    30s
  • Q11
    Which of the following is not a proper way of taking a guest’s order?
    Write down the order in triplicate copies; one copy goes to the kitchen, one for the waiter, and one for the cashier.
    Ask the customer if he is ready to order.
    Repeat the orders of the guest.
    Take the order beginning with the ladies, then the host, lastly the gentlemen.
    30s
  • Q12
    What kind of food will you offer to a customer who is in a hurry to take his or her lunch because of a very important appointment after a very short break?
    ready to serve food
    specialty for the day
    highly profitable food
    ready to cook food
    30s
  • Q13
    Which of the following is not included in preparing a triplicate docket system form?
    date
    waiter’s signature
    table number
    waiter’s code identification number
    30s
  • Q14
    Which of the following is the correct way of presenting the menu to the guest?
    Present the menu to the guest’s right side.
    Present the menu to the guest’s left side.
    Present the menu in front of the guests.
    Present the menu at the back of the guests
    30s
  • Q15
    Which of the following is the standard sequence of serving foods to the guests?
    soup, salad, appetizer, main course, dessert
    appetizer, soup, salad, main course, dessert
    main course, dessert, appetizer, soup, salad
    salad, soup, main course, dessert, appetizer
    30s

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