B2 Module 3 Refresher - Young Leadership Program
Quiz by Kariah Jiayone Cardinez
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- Q1
Which of the following is NOT part of the description of the Change Agenda?
Manifests the unit/office’s willingness to embrace good governance and performance excellence
Heart of transformation
Details the current status of your unit/office’s systems and processes and the state that you would want to achieve
None of the above
45s - Q2
Which of the following is part of the scorecard development process?
Setting targets and note baseline
Reviewing of Vision Mission and Values
Crafting of Strategy Map
All of the above
45s - Q3
What are the three disciplines of strategic management?
Strategic Thinking – Strategic Mapping – Strategic Execution / Performance
Strategic Thinking – Strategic Planning – Strategic Execution / Performance
Strategic Thinking – Strategic Planning – Strategic Crafting
Strategic Drafting – Strategic Planning – Strategic Execution / Performance
45s - Q4
It is the sequence and configuration of activities that enable the organization to deliver value to its constituents. It is also where the creation, sale and transfer of products are involved.
None of the above
Value Step Analysis
Customer-Outcome Analysis
Value Chain Analysis
45s - Q5
Which of the following is NOT part of the tools used for the customer-outcome analysis and value chain analysis?
SWOT Analysis
7S of McKinsey
Perceptual Mapping
PESTLE Analysis
45s - Q6
Customer Outcome Analysis is the process of analyzing customers and their habits and it is one of the most important areas of study in a business
True
False
45s - Q7
Which of the following is NOT correct under Value Chain Analysis?
Driver and enabler will increase the capability of primary to produce the outcome.
The Support Activities should be on top of Primary Activities.
Support Activities or Support Process support all the activities/stages of the core process.
Primary Activities or Core Approaches are involved in the creation of the major final output.
45s - Q8
Which of the following is NOT true about Objective Development?
Points to a future ideal state
None of the above
Specified how a unit or office plans to achieve its overall goal or vision
Verb + Adjective + Noun
45s - Q9
Which of the following is NOT true about measure identification?
Determine BPR.OPR for every measure
An objective should not have more than 1 performance measure
Use industry generic measures
A performance measure is exclusive to an objective
45s - Q10
When Setting Targets, it should A.) be stretched but achievable; B.) reach state within the set time; C.) require changing the usual way of doing things; D.) firm up basecamp and first-year targets; indicative in between
Statements A, C, and D are correct
Statements B, C, and D are correct
Statements A, B, and C are correc
All the statements are correct
45s