BE03 - U5: CUSTOMERS
Quiz by Gia Nguyen Tran
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- Q1
Complete the sentences with the correct form of the word from the list
care - serve - require - loyal - expect - satisfy
Once you've built good customer ______________, they keep coming back year after year.
Users enter free textType an Answer30s - Q2
Complete the sentences with the correct form of the word from the list
care - serve - require - loyal - expect - satisfy
First of all, I need to find out about your _____________. What exactly do you need?
Users enter free textType an Answer30s - Q3
Complete the sentences with the correct form of the word from the list
care - serve - require - loyal - expect - satisfy
I'll just put you through to customer ______________. They should be able to help you
Users enter free textType an Answer30s - Q4
Complete the sentences with the correct form of the word from the list
care - serve - require - loyal - expect - satisfy
In this company we really about our ____________ customers and we're always thinking of how we can keep them happy.
Users enter free textType an Answer30s - Q5
Complete the sentences with the correct form of the word from the list
care - serve - require - loyal - expect - satisfy
The results show that we're not always matching up to people's _______________.
Users enter free textType an Answer30s - Q6
Complete the sentences with the correct form of the word from the list
care - serve - require - loyal - expect - satisfy
We regularly do market research to find out about levels of customer _______________ with our products.
Users enter free textType an Answer30s - Q7
Choose the correct words in italics to complete the sentences
It's a caring / loyal company which wants to make customers happy.
Users sort answers between categoriesSorting30s - Q8
Choose the correct words in italics to complete the sentences
Our aim is to exceed your expectations / satisfaction every time
Users sort answers between categoriesSorting30s - Q9
Choose the correct words in italics to complete the sentences
Whatever you require/ satisfy, we can supply it within 24 hours.
Users sort answers between categoriesSorting30s - Q10
Choose the correct words in italics to complete the sentences
Is there a way to produce / deliver this in a smaller size?
Users sort answers between categoriesSorting30s - Q11
Choose the correct words in italics to complete the sentences
If you are not 100% expected / satisfied with the item, we will replace it or give you your money back.
Users sort answers between categoriesSorting30s - Q12
Choose the correct words in italics to complete the sentences
Note that delivery / care times may vary during the holiday period.
Users sort answers between categoriesSorting30s - Q13
Choose the correct words in italics to complete the sentences
I've had a highly required / productive week and done everything on my list.
Users sort answers between categoriesSorting30s - Q14
Match the words from the list to definitions 1-6.
expect - loyalty - satisfy - require - services - care
Users sort answers between categoriesSorting30s