Being a Wise Consumer
Quiz by Ella Glazov
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- Q1
1. Danny went to a book store and bought a comic book for 38NIS. When he got home he found out that his mother had surprised him and bought him the exact same booklet. 8 days later Danny went to the store to return the booklet and get his money back. To his surprise, the store manager did not agree to do so even though the booklet was new and Danny came with the receipt.What could be the reason?
The store manager acted against the law.
Because Danny paid with a credit card, the store manager could not give him a refund.
For such a product, the return period is only two days.
According to the consumer law, only a product over NIS 50 can be returned.
300s - Q2
2. Dana saw an advertisement in the local newspaper about a computer gadget that she had been looking for a long time for 120 NIS (instead of 240 NIS) . The ad said the stock was limited and the first ones to come get the discount. The next morning Dana hurried to the same store and arrived as they opened.However, she was told that the product was out of stock because the first buyer came before her and purchased the only product that was in their stock. Dana wondered if the store's advertising was legal.
Yes, it's her problem that she was not the first customer in the store .
No, it is forbidden to advertise a sale when there is only one product in stock
Yes, she did not read the small print that says only one such product is in stock.
No, up to 90% off must put ten products in the sale stock.
300s - Q3
Mother sent Gali to buy bread, milk and cheese at the neighborhood grocery store and gave her 20 NIS. After about a quarter of an hour Gali came back and said she only bought bread and milk because the seller said she did not have enough money for the cheese. Her mother asked her how this was possible and what the cost of the bread and milk was. Gali said she has no idea because there are no price tags on them, is that legal?
Yes, the Price Law does not apply to shops with an area of less than 200 square meters.
Yes, if in the bread and milk area there is a clear list of how much everything costs.
Yes, for products under 8 NIS you do not have to write a price.
No, according to the Consumer Protection Act every business must display prices on the products
300s - Q4
For her birthday, Limor bought herself a gold necklace. She waited a month to wear it for a special occasion. Much to her surprise, when she opened the box she found that the clasp was broken. She immediately went to the store and asked to have the chain repaired or replaced but was refused. Is this legal?
No, if you do not use the product it is the store's fault.
The store had to repair the chain but not replace it.
No, jewelry has a one-year warranty.
Yes, a product can be returned up to two weeks from the date of the purchase and there is no warranty for jewelry.
300s - Q5
A sign on a product on sale reads: "Cancellation regulations are not valid" If so ....
. The product cannot be returned
The product can be returned if the seller signed in advance that the product can be returned.
The product can be returned in any case.
300s