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Bell Ringer - March 2, 2018

Quiz by Bernice Broussard

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Q 1/5
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What is the easiest way to calculate change?
29
Start by giving all change in $1 bills, then convert to large bills if necessary.
Subtract the amount the customer paid you from the sale price.
Count up from the purchases total to the amount of money given to you by the customer.
Subtract the sale price from the amount the customer paid you.

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5 questions

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Q1
What is the easiest way to calculate change?
Start by giving all change in $1 bills, then convert to large bills if necessary.
Subtract the amount the customer paid you from the sale price.
Count up from the purchases total to the amount of money given to you by the customer.
Subtract the sale price from the amount the customer paid you.
30s
Q2
What is NOT something you should do if you get paid with counterfeit money?
Delay the passer if possible
Write your initials and date in the white border
Call the police or secret service
return it to the passer
30s
Q3
What should a salesperson ask of a satisfied customer to h elp increase their future sales?
Ask for a referral
Ask the customer to request another salesperson if he or she returns
Ask for the customer's business card
Ask, "Did I do all I can to help you today?"
30s
Q4
When following up with a customer, it is important to___________.
Make the process a little unpleasant
Keep it in the store's best interest.
Use a method suited to the customer
make the process easy on the employee
30s
Q5
The largest percent of retail employees are in which age group?
25-34
34-44
16-19
20-24
30s

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