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Bell Ringer - March 2, 2018
Quiz by Bernice Broussard
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5 questions
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- Q1What is the easiest way to calculate change?Start by giving all change in $1 bills, then convert to large bills if necessary.Subtract the amount the customer paid you from the sale price.Count up from the purchases total to the amount of money given to you by the customer.Subtract the sale price from the amount the customer paid you.30s
- Q2What is NOT something you should do if you get paid with counterfeit money?Delay the passer if possibleWrite your initials and date in the white borderCall the police or secret servicereturn it to the passer30s
- Q3What should a salesperson ask of a satisfied customer to h elp increase their future sales?Ask for a referralAsk the customer to request another salesperson if he or she returnsAsk for the customer's business cardAsk, "Did I do all I can to help you today?"30s
- Q4When following up with a customer, it is important to___________.Make the process a little unpleasantKeep it in the store's best interest.Use a method suited to the customermake the process easy on the employee30s
- Q5The largest percent of retail employees are in which age group?25-3434-4416-1920-2430s