Branch Campaign Quiz #5
Quiz by Glenn David McMeeking
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- Q1
The OD initiation campaign ends when?
1 December
1 January
30 November
15 November
30s - Q2
The OD initiation fee campaign will save customer up to what amount?
R1000
R1500
R175
R501
30s - Q3
Who is the OD initiation fee campaign targeted at?
Only customers who takes up a Fixed OD type
All new and Existing customers and to customers porting a savings account to a chq account
To Customers who has a package
All new and Existing customers only
30s - Q4
What campaigns are not currently active?
YNOT
Seniors Month Campaign
BT Challenge & BT Initiation fee discount campaign
November like no other
30s - Q5
BT Initiation fee discount campaign: Customers can receive a 50% discount on initiation fees if:
Ask for override
Capture 91 on the Marketing campaign ID field on BDP
Colleague sends it to rates concession
Capture 50% on the marketing campaign ID field on BDP
30s - Q6
When must a Sales colleague close a Salesforce/ECM/MSA Lead?
When sale is concluded
Once customer indicate he/she is not interested
Once customer indicate he/she is not interested
Once appointment is setup with client & Once customer indicate he/she is not interested
30s - Q7
According to Sales standards, How many appointments must each seller have for a week?
3
15
9
6
30s - Q8
According to the Sales Standards, each seller must a minimum of five (5) calls per day to action Salesforce Leads, MSA leads
truefalseTrue or False30s - Q9
According to the Sales Procedure, the objective of the monthly planning meeting is to to identify tactical sales opportunities within your trade area and to agree on a set of activities for the following month.
truefalseTrue or False30s - Q10
According to the Sales Standards, the frontline colleagues which includes: Tellers, Host, Customer Service clerks, CBORS, Customer Service and Hosting Managers and Sales support colleagues are responsible for:
Balancing the ATM’s
Generate leads (i.e. leads that result in a customer appointment) where applicable.
Focus on their role only.
Sales (OPTI’s, Rewards, Digital) & Generate leads (i.e. leads that result in a customer appointment) where applicable.
30s