Question 1

The OD initiation campaign ends when?

Accepted Answer

30 November

Answer

1 December

Answer

1 January

Answer

15 November

Question 2

The OD initiation fee campaign will save customer up to what amount?

Accepted Answer

R1000

Answer

R1500

Answer

R175

Answer

R501

Question 3

Who is the OD initiation fee campaign targeted at?

Accepted Answer

All new and Existing customers and to customers porting a savings account to a chq account

Answer

Only customers who takes up a Fixed OD type

Answer

To Customers who has a package

Answer

All new and Existing customers only

Question 4

What campaigns are not currently active?

Accepted Answer

November like no other

Answer

YNOT

Answer

Seniors Month Campaign

Answer

BT Challenge & BT Initiation fee discount campaign

Question 5

BT Initiation fee discount campaign: Customers can receive a 50% discount on initiation fees if:

Accepted Answer

Capture 91 on the Marketing campaign ID field on BDP

Answer

Ask for override

Answer

Colleague sends it to rates concession

Answer

Capture 50% on the marketing campaign ID field on BDP

Question 6

When must a Sales colleague close a Salesforce/ECM/MSA Lead?

Accepted Answer

Once appointment is setup with client & Once customer indicate he/she is not interested

Answer

When sale is concluded

Answer

Once customer indicate he/she is not interested

Answer

Once customer indicate he/she is not interested

Question 7

According to Sales standards, How many appointments must each seller have for a week?

Accepted Answer

15

Answer

3

Answer

9

Answer

6

Question 8

According to the Sales Standards, each seller must a minimum of five (5) calls per day to action Salesforce Leads, MSA leads

Accepted Answer

true

Answer

false

Question 9

According to the Sales Procedure, the objective of the monthly planning meeting is to to identify tactical sales opportunities within your trade area and to agree on a set of activities for the following month.

Accepted Answer

true

Answer

false

Question 10

According to the Sales Standards, the frontline colleagues which includes: Tellers, Host, Customer Service clerks, CBORS, Customer Service and Hosting Managers and Sales support colleagues are responsible for:

Accepted Answer

Sales (OPTI’s, Rewards, Digital) & Generate leads (i.e. leads that result in a customer appointment) where applicable.

Answer

Balancing the ATM’s

Answer

Generate leads (i.e. leads that result in a customer appointment) where applicable.

Answer

Focus on their role only.

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