Question 1

Which of these is one of the 4 Key Elements of GuestPath?

Accepted Answer

Demonstrate Gratitude

Answer

The customer is always right

Answer

Show empathy

Answer

Be ready to open

Question 2

What is today's Gluten Free Dessert?

Accepted Answer

Warm Chocolate Brownie with Toffee Sauce

Answer

Fruit Flan with fresh cream

Answer

Sticky Toffee Pudding with creme anglais

Answer

Custard & Cherry Tart, with whipped cream

Question 3

Who is the stadium's DPS?

Accepted Answer

Gary Parkin

Answer

Steve Fletcher

Answer

Mel Morris

Answer

Nigel Wood

Question 4

Where is the staff fire assembly point for the Corolla Lounge?

Accepted Answer

Flags in front of reception

Answer

Derby Arena

Answer

Fans Park

Answer

DW Car Park

Question 5

What must all front of house staff wear?

Accepted Answer

All of these

Answer

Clean, pressed uniform

Answer

Long hair tied back

Answer

Name badge

Question 6

How many guests are in Hospitality today?

Accepted Answer

717

Answer

697

Answer

737

Answer

727

Question 7

If we provide a table with complimentary drinks, to which account are they billed?

Accepted Answer

ClubDCFC

Answer

DCFC

Answer

Don't need to bill it

Answer

Customer

Question 8

What time do the bars close today?

Accepted Answer

5.45pm

Answer

5.30pm

Answer

4.45pm

Answer

6.30pm

Question 9

What time do the Waiting On staff start today?

Accepted Answer

12pm

Answer

11.30am

Answer

11.45am

Answer

12.15pm

Question 10

What is the last thing staff must do when leaving your restaurant/bar?

Accepted Answer

Finger Vein Out

Answer

Call their Mum

Answer

Cash up the till

Answer

Have a beer

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