Business and the Customer
Quiz by Jayant Gunchala
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12 questions
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- Q1What is the meaning of the term customer?A person or organization that buys goods or services from a store or other business.Person who represents the business and recruits workers.A person who provides tasks for others to do.A person who purchases goods and services for personal use.30s
- Q2Which of the following is NOT a service?ChargerComputer purchasePrinter inkComputer repair30s
- Q3Which of the following cannot be used when conducting a market research?Target marketComplaints boxInterviewQuestionnaire30s
- Q4Which of the following will NOT be one of the benefits if a business consistently provides a high level of customer service?effective workforceReduced profitsIncreased salesenhanced customer loyalty30s
- Q5Tareeq owns a small computers shop. He plans on having a sale. Which of the following would be the most appropriate form of advertising for this?WebsiteTVBillboardPoster30s
- Q6Tareeq owns a pizza franchise. He wants to advertise his services. Which of the following is the most appropriate?TalabatWebsiteAll of themZomato30s
- Q7Business in the 21st Century is about the “Global Village”. What does this mean?Consumers come from a village called GlobalThere is insufficient information hereConsumers can come from anywhere.Business is only done in the Global Village30s
- Q8Which of the following in NOT solely an internet based business?AlibabaSouqMicrosoftAmazon30s
- Q9What is meant by marketing?A place where goods and products are soldPutting the right product, in the right place at the right timeA place where stocks, shares, money and bonds are tradedA place where consumers go to buy goods30s
- Q10Which of the following is NOT an example of a promotion?Flash saleCompetitionLoyalty pointsPress release30s
- Q11Which of the following is NOT an example of advertising?Branded giftMagazineNetworkingOnline content30s
- Q12What is an advantage of primary research over secondary research?already existsmay be compiled by expertsspecific to your needsquick to access30s