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Business Mgt. Unit 3 2018

Quiz by Melisa

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15 questions
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  • Q1
    One way to determine if an employee is helping a business achieve its organizational goals is . by:
    analyzing external economic factors
    providing the employee with extensive training
    evaluating the employee's performance
    developing an incentive program
    20s
  • Q2
    What is an appropriate guideline for writing a sales-oriented business letter?
    the opening should avoid mentioning any problems
    it should criticize the competition
    It should encourage the reader to take action
    the closing should emphasize price
    20s
  • Q3
    Which phrase summarizes the overall purpose of employee orientation?
    starting off on the right foot
    been there; done that
    what you don't know won't hurt you
    walking down the wrong path
    20s
  • Q4
    Within the next three years, the PRM Company wants to set up an electronic data interchange with all of its suppliers. What type of organizational goal is PRM establishing?
    technology
    financial
    contingency
    short term
    20s
  • Q5
    What often appears at the bottom of a business letter if a sales brochure is attached?
    company signature
    enclosure notation
    reference initials
    writer's identification
    20s
  • Q6
    The primary purpose of developing organizational goals is to:
    assign authority
    establish loyalty
    ensure profitability
    provide direction
    20s
  • Q7
    Which is a benefit to businesses of orienting new employees?
    reduces turnover
    eliminates training
    provides information
    increases profit
    20s
  • Q8
    Most businesses provide employee orientation as soon as new employees report for work because:
    orientation focuses on specific job tasks
    employees can learn everything in the beginning
    That is when employees are anxious to learn
    employees cannot work until they have been oriented
    20s
  • Q9
    One way for businesses to help employees prioritize their work responsibilities is by conducing a/an:
    company study
    job analysis
    personnel audit
    internal review
    20s
  • Q10
    Amy and Tom work in a busy purchasing department. Amy relies on Tom to provide her with important information every day to do her job. Because the business's ability to achieve its goals relies on Amy and Tom's collaborative efforts, these two employees' jobs are:
    flexible
    symmetrical
    incongruent
    interdependent
    20s
  • Q11
    Which factor could legitimately be used as the basis for prioritizing work responsibilities?
    preferences for one job over another
    Importance of the work
    skills needed to do the work
    number of people required to get the work done
    20s
  • Q12
    An important aspect of the organizing function of management involves:
    promoting employees
    motivating team members
    conducting performance reveiws
    establishing levels of authority
    20s
  • Q13
    When assisting employees with prioritizing work responsibilities, it is often helpful to:
    meet with the industry experts
    interview the executives
    question the applicants
    talk with the employees
    20s
  • Q14
    The opening sentences of an effective business letter should:
    avoid specific details
    always be formal
    be completely impersonal
    come right to the point
    20s
  • Q15
    Which is an activity associated with the organizing function of management?
    determining the division of labor
    developing a mission statement
    providing employees with feedback
    inspecting the quality of outputs
    20s

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