Business Soft Skills Review
Quiz by Michelle Bullock
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Measure skills
from any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
With a free account, teachers can
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
5 questions
Show answers
- Q1Which is not a tool that people use when participating in discussions?Building on someone else's commentSharing a personal experiencePointing out missing informationHelping the group summarize what has been said30s
- Q2When Dawn answered the front desk telephone at her property, a female caller who sounded very upset said, "My daughter, Susan Smith, is staying at your hotel, and I need to reach her immediately because of a family emergency. Would you please give me her room number?" Dawn quickly answered, "Ms. Smith is in room 224. I will connect you." What did Dawn do wrong?She did not take written notes about the call.She forgot to listen attentively to the caller.She gave out a guest's room number.She did not answer the caller with enough courtesy.30s
- Q3When Steven asks questions in an open-minded way, he avoids:stating his own opinion.attacking someone else's idea.mentioning the truth.suggesting a better way to do something.30s
- Q4Which is a reason why it is important to organize information before preparing a business report?to understand the purpose of the reportto arrange findings in a logical mannerto investigate the cause of the problemto identify the target audience30s
- Q5Many presentation software programs allow users todesign organizational charts.publish web pages.include voice narration.copyright their graphics.30s