Quizalize logo
placeholder image to represent content

Business Soft Skills Review

Quiz by Michelle Bullock

Feel free to use or edit a copy

includes Teacher and Student dashboards

Measure skills
from any curriculum

Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.

With a free account, teachers can
  • edit the questions
  • save a copy for later
  • start a class game
  • view complete results in the Gradebook and Mastery Dashboards
  • automatically assign follow-up activities based on students’ scores
  • assign as homework
  • share a link with colleagues
  • print as a bubble sheet
5 questions
Show answers
  • Q1
    Which is not a tool that people use when participating in discussions?
    Building on someone else's comment
    Sharing a personal experience
    Pointing out missing information
    Helping the group summarize what has been said
  • Q2
    When Dawn answered the front desk telephone at her property, a female caller who sounded very upset said, "My daughter, Susan Smith, is staying at your hotel, and I need to reach her immediately because of a family emergency. Would you please give me her room number?" Dawn quickly answered, "Ms. Smith is in room 224. I will connect you." What did Dawn do wrong?
    She did not take written notes about the call.
    She forgot to listen attentively to the caller.
    She gave out a guest's room number.
    She did not answer the caller with enough courtesy.
  • Q3
    When Steven asks questions in an open-minded way, he avoids:
    stating his own opinion.
    attacking someone else's idea.
    mentioning the truth.
    suggesting a better way to do something.
  • Q4
    Which is a reason why it is important to organize information before preparing a business report?
    to understand the purpose of the report
    to arrange findings in a logical manner
    to investigate the cause of the problem
    to identify the target audience
  • Q5
    Many presentation software programs allow users to
    design organizational charts.
    publish web pages.
    include voice narration.
    copyright their graphics.

Teachers give this quiz to your class