The lawmaking part of the British government

To complain publicly about something

A law created or passed by a government

The lawmaking part of the British government

To complain publicly about something

To have a toddler-like temper tantrum

The lawmaking part of the British government

To complain publicly about something

The lawmaking part of the British government

How did the colonists specifically protest against the Tea Act?

Colonists continued to smuggle in tea from the Dutch

Some colonists did not go west while others defied the order and still claimed land in this area

Caused fist fights in the streets, naming calling like “lobster back”. British soldiers took colonists’ jobs.

Boycotted purchasing paper goods.

How did the colonists specifically protest against the Proclamation of 1763?

Some colonists did not go west while others defied the order and still claimed land in this area

Caused fist fights in the streets, naming calling like “lobster back”. British soldiers took colonists’ jobs.

Boycotted purchasing paper goods

Colonists continued to smuggle in tea from the Dutch

How did the colonists specifically protest against the Quartering Act?

Caused fist fights in the streets, naming calling like “lobster back”. British soldiers took colonists’ jobs.

Some colonists did not go west while others defied the order and still claimed land in this area

Boycotted purchasing paper goods

Colonists continued to smuggle in tea from the Dutch

How did the colonists specifically protest against the Stamp Act?

Boycotted purchasing paper goods.

Some colonists did not go west while others defied the order and still claimed land in this area

Caused fist fights in the streets, naming calling like “lobster back”. British soldiers took colonists’ jobs.

Colonists continued to smuggle in tea from the Dutch

In what ways did colonists boycott?

Protested by refusing to use or buy goods

Openly voiced displeasure with a law or act

Tarred and feathered tax collectors

What was the First Continental Congress?

A meeting of delegates from 12 of the 13 colonies

A body of lawmakers representing the British government

Paul Revere wanted colonists to believe when they looked at his engraving of the Boston Massacre?

Citizens were innocent victims and unarmed and defenseless

British soldiers were at fault for the Boston Massacre.

There is not a very large number of colonists involved

Causes of the Revolution: Chapter 10 Review

O1: Describe the evolution of the marketing concept. LO2: Define the term consumer behaviour. LO3: Discuss the factors influencing consumer behaviour. LO4: Discuss consumer behaviour as a field of study. PM: Chapter 1 Theme 2: Consumer Behaviour and Marketing Academic Week: 1-4 LO5: Critically examine consumer behaviour and the marketing mix. LO6: Analyse consumer behaviour within society. LO7: Analyse the consumer behaviour dynamic. LO8: Analyse online consumer behaviour. LO9: Define consumer value. LO10: Discuss the consumer value framework and its components. LO11: Analyse the marketing strategy in relation to consumer value. LO12: Discuss consumer lifetime value. Related Outcomes: MO001 PM: Chapter 1 Theme 3: Consumer misbehaviour PM: Chapter 13 LO13: Define the concept of consumer misbehaviour. LO14: Discuss the various causes of consumer misbehaviour. LO15: Analyse the different forms of consumer misbehaviour. LO16: Discuss the impact of consumer misbehaviour. LO17: Define other-customer failure. LO18: Discuss the various methods of managing consumer misbehaviour.

As long as the birth rate of a population exceeds the death rate, the population size will continue to increase. At a steady, positive per capita growth rate, the population will add a larger number of indi- viduals with each generation. So, a population can increase rapidly with even a small growth rate. A pattern of increase in number due to a steady growth rate is called exponential growth. The observa- tion that populations can grow in this pattern is called the exponential (EKS-poh-NEN-shuhl) model of population growth. One way to understand the exponential model is to study a graph of population size over time. A graph of exponential growth makes the characteristic J-shaped curve shown in Figure 19-6. With expo- nential growth, population size grows slowly when it is small, but growth speeds up as individuals join the population. The exponen- tial model leads us to predict that the population size will increase indefinitely and by a greater number with each time period. Applying the Exponential Model A scientific model is useful if it helps to predict or explain pat- terns that can be observed in reality. Indeed, the exponential model matches observed patterns of growth of real populations, but only under certain conditions and for limited periods of time. For example, a population of microorganisms can grow exponen- tially if provided with an abundance of food and space and if waste is removed. Figure 19-7 shows the growth of bacteria in a laboratory. However, the exponential model does not apply to most popu- lations. In natural environments, populations cannot grow indefi- nitely because the resources they depend on become scarce and harmful wastes accumulate. Any factor, such as space, that restrains the growth of a population is called a limiting factor. All populations are ultimately limited by their environment.SPECIES INTERACTIONS Just as populations contain interacting members of a single species, communities contain interacting populations of many species. Many species have specific types of interactions with other species. This chapter introduces the five major types of interactions among species: predation, competition, parasitism, mutualism, and commensalism. These categories are based on whether each species causes any benefit or harm to the other species in a given relationship. PREDATION In predation (pree-DAY-shuhn), an individual of one species, called the predator, eats all or part of an individual of another species, called the prey. Predation is a powerful force in a community. The relationship between predator and prey influences the size of each population and affects where and how each species lives. Examples of predators include carnivores—predators that eat ani- mals—and herbivores—predators that eat plants. Many types of organisms can act as predators or prey. All heterotrophs are either predators or parasites or both. Predator Adaptations Natural selection favors the evolution of predator adaptations for finding, capturing, and consuming prey. For example, rattlesnakes have an acute sense of smell and have heat-sensitive pits located below each nostril. These pits enable a rattlesnake to detect warm- bodied prey, even in the dark. Many snakes use venom to disable or kill their prey. A venomous rat- tlesnake is shown in Figure 20-1. Other predator adaptations include the sticky webs of spiders, the flesh-cutting teeth of wolves and coyotes, the speed of cheetahs, and the striped pat- tern of a tiger’s coat, which provides camouflage in a grassland habitat. Many herbivores have mouthparts suited to cutting and chewing tough vegetation. A predator’s survival depends on its ability to capture food, but a prey’s survival depends on its ability to avoid being captured. Therefore, natural selection also favors adaptations in prey that allow the prey to escape, avoid, or otherwise ward off

Management and Globalization Global Management Why companies go global How companies for global Global Business environments Global Business Types of global business Pros and cons of global businesses Ethnic Challenges for global business Culture and Global Diversity Cultural intelligence Silent language of culture Tight and loose cultures Values and national cultures Global Management Learning Are management theories universal? Intercultural competencies Global learning goals Key concepts of the challenges of globalisation: Global economy Resources, markets and competition are worldwide in scope Internationalisation The process of increasing involvement in international operations Globalization/Deglobalization Glob- the growing interdependence among elements in the global economy The worldwide interdependence of resource flows, product markets and business competition World 3.0 Different views: World flat vs. round Distance is a metaphor that represents the degree of dissimilarities between countries Balancing cooperation in the global Global Management Global management - managing things in different countries Managing business and organizations with interests in more than one country What do we expect from global Managers Knowing how to adapt Knowing the language Global Manager Is culturally aware and informed on international affairs International Business Conducting for-profit transactions of goods and services across national boundaries International Motive Why do firms internatioalize their activities Cheaper labour Labour tax Natural resources Enrolments to do business Clientele Exclusive materials Personal benefits: Taxes Reasons why businesses go global Customers Suppluers Capital During (1993) - 4 motive 1. Market seeking 2. Efficiency Seeking 3. Resource seeking 4. Strategic Asset Seeking Cuervo Cazurra, Narula and un (2015) - 4 motive s Internationalization Motives A company may also explore the opportunities in different markets in order to take advantage and in some cases extend the product life cycle What is a Market Entry Strategy Involves the sale of goods or services to foreign markets but do not require expensive investments Franchising Exporting and importing Involve the sale of goods or services to foreign markets but do Types of market entry strategies Global sourcing Exporting Importing Licensing agreement Franchising Types of Foreign Direct Investment (FDI) strategies: Joint venture Strategic alliance Owned Subsidiary (sometimes called WOS) How to go abroad What conditions will affect the decisions of firms on how to internationalize their activities? During (1978)- Eclectic paradigm OLI model OLI- Ownership, Location and Internalization Advantages Ownership advantages Resources owned by the organization that can be transferred across locations include trademarks, production techniques and processes, managerial skills and other resources not available to the competitors Location Advantages Represent the implications of choosing to produce or to perform activities in a specific location (country or region) Internalization Advantages: The ability to internalize or to incorporate activities that add value to its business Evolution of Concepts- New Elements Although economic factors are certainly important to explain the formation, growth and expansion of firms within and across national borders, they are not sufficient to explain the additional complexity when a firm decides to expand its activities across national borders Economic factors Investigate the economic elements that affect the internationalization of firms Behavioural Elements Explaining the additional challenges (and perhaps opportunities) a firm faces in foreign host countries when compared to indigenous (local) firms Behavioural theories Johanson and Wiedersheim-Paul (1975) and Johanson and Vahlne (1977) Included the psychic Distance concept (beckerman,1956) to explain the internationalization behaviour of firms The Uppsala internationalization model Psychic distance is: the sum of factors preventing the flow of infomatio from and to the market Psychic Distance is a broad concept that includes several elements such as: language, culture, political systems, level of education, level of industrial development Firms behave in a “Risk Averse” manner It means that when the perceived risk goes down, the firm increase its commitment to the foreign market \ The Haier Group Data Strategy Big DATA and Small DATA The use of small data to satisfy individual customers’ needs, however, the book mentions a huge cultural shock at the plant in Camden, south caroline Ex: top down, hard hat colors and hierarchy Culutral Differnces can have a huge impact on the internationalization of firms Kogut and Singh (1988)- Cultural Distance Index First statsical study on the implication of ciltiral distance to the selection of entry mode When investigating in culturally distant countries, foreign firms can choose to partner with foreign firms in order to gain local knowledge and share the risk associated to the investment (higher commitment = higher risk) How Companies Go Global Global sourcing The process of purchasing materials or services around teh world for local use Exporting Selling locally made products in foreign markets Importing Buying foreign made products and selling them domestically Exports correspond to what percentage of Candain GDP What countries are the major trending partners of Canada Management and Globalization How Companies Go Global Licensing Agreement One firm pays a fee for rights to make or sell another company’s products What are the potential risks associated to licesning The case of new balance in China Franchising A fee is paid for the rights to use another firms name, branding and methods Insourcing Insourcing: refers to local job creation that results from foreign direct investment Types of insourcing Joint ventures: operate in a foreign country through co-ownership by foreign and local partners Strategic alliances: A partnership in which foreign and domestic firms share resources and knowledge for mutual gains Foreign subsidiaries: local operation completely owned by a foreign firm Criteria for choosing a joint venture partner: Familiarity with your firm’s major business String local workforce Values its customers Future expansion possibilities Strong local market for partner’s own products Good Profit potential Sound financial standing Global business environments Legal and poliical systems Trade agreements and trade barriers Regional economic alliances Legal and political systems Differing laws and practices regards Business ownership Negotiation and implementation of contracts Foreign currency exchange Protection of intellectual property rights Counterfeit merchandise Political risk Potential loss in value of foreign investment due to instability and political changes in the host country Political risk analysis (expertise/experience) Forecast political disruptions that threaten the value of a foreign investment Changes in the rules of the game Brexit US Trade Wars-mexico-China Other examples Bolivia, Venezuela, China De-globalization The process of weakening interdependence among nations Trade Agreements and trade Barriers World trade organization Most favourd nation status Tariffs Nontariss barriers (quotes, restrictions, etc.) Protectionism Regional Economic Alliances USMCA (replacment for the NAFTA-North American Free trade Agreement) EU- European Union APEC- Aisa Pacific Economic Copperation ASEAN - Association of Southeast Asian Nationas SADC - Southern Africa Development Community MERCOSUR- Chapter 5- Global Management and Cultural Diversity (part 2) Review Types of global business Global corporation MNE (multinational enterprise) or MNC (multinational corporation) with extensive business operations in more than one foreign country Transnational corporation A global corporation that operates worldwide on borderless basis Some host country complaints about MNCs Host Country companits about MNCs: Excessive profits Interference with local government Domination of local economy Interference with local government Hiring the best local talent Limited technology transfer Disrespect for local customers Examples - War in Ukraine Disruption in global -value chains and increased pressure and interference of MNCs with local government Fertilizer imports in Brazil (one of the major producers of agricultural commodities) We must consider the triple bottom line and the impact in society, the environment and the economy $2.5 billion invest in potash mine in Brazill What about Globalization gap Large multinationals adn industrilizednaitons gaining disporoportinonally form globalization Globalization gap: Large multinational and industrialized nations gaining disproportionally from Globalization Some MNC complaints about host countries MNC Complaints about host countries: Profiit limitations Laws and regulations Overpirce resources Exploitative rules Foreign exchange restriction Failure to uphold contracts Mutual benefits for host countries and multinational companies Mutual benefits for host country and global corporation of MNC: Shared growth opportunities Shared income opportunities Shared learning opportunities Share development opportunities Develop projects together What are some of the ethical challenges for global business Ethincal challenges for global business Child labour Employmnet of children for worl otherwise done by adults Sweatshops Employment of workers at very low wages for long hours in poor working conditions Ex: Nike bad labour prices Unsafe working conditions Corruption Illegal practices that further one’s business interests Corrupiotn of froeign public officials Act makes it illegal for Candain firms and their representatives to engage in corrupt practices overseas Bribes to foreign officials Excessive commissions Non-monetary gifts Sweatshops Conflict materials What is culture Culture : The shared set of beliefs, values, and patterns of behvaiourr common to a group of people Food preferences Values and traditions Language and beliefs Religion Art music Life style Hofstede defines culture as: “The collectiv programing of teh mind distinguishing the members of one group or category of people from others” What is culture shock Culture Shock: Confusion and discoumfert a person experiences in an unfaamiliar culture Stages to adjusting to a new culture Confusion Small vitorires The honeymoon Irritation and anger Reality Cultural Intelligence The ability to adapt and adjust to new cultures What is Ethnocentrism Tendency to consider one’s own culture as superior others Slinet languages of culture Contect Low context High context Space Proxemics Ex: personal space Time Monochronic Polychronic High and low contexts cultures Edward T.Hall (1959) Def: Part of a discourse that surround a word or passage and can throw on its meaning Low context cultures Emphizes communication via spoken or written words Countries like United States, Canada and Germany High context cultures Rely on nonverbal and situational cues as well as on spoken or written works Thailand Malaysia Time Monochronic cultures People tend to do one thing at a time Canda Polychronic cultures Time is used to accomplish many different things at once Egypt Space Proxemics Study of how people use space to communicate In North American people value “personal space’ Many Latin and Asian cultures expect much less personal space Tight and Loose Cultures Cultural tightness-looseness Tight = Strength of norms that govern social behvaviour Japan, Korea, Malaysia Loose = tolerance for any deviation from norms Australia, Brazil, Hungary Values and national cultures (Hofstede) Power distance Uncertainty avoidance Individalism-collectivism Masculinity-femininty Time Orientation Indulgence vs. Restraint Comparative management How management pratices systematically differ among countries and /or cultures Intercultural competencies Skills and personal characteristics that help us be successful in cross cultural situations Global Managers (know how to adapt) Need to successfully apply management functions across interantional boundaries Global Learning goals Not universal Engage critical thinking Look everywhere for new management ideas Always consider culture

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