
CBI Chapter 15
Quiz by Elizabeth Spaulding
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Measure skills
from any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
With a free account, teachers can
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
8 questions
Show answers
- Q1If something is "crucial" it is:weirdnot importantlateimportant60s
- Q2The use of communication skills to meet the needs of customers is:customer relationsaudienceactive listeningpurpose60s
- Q3Listening and responding with full attention to what is being said is:active listeningaudiencesubjectpurpose60s
- Q4The exchange of information between a sender and receiver is:purposecommunicationactive listeningcustomer relations60s
- Q5Anyone you are presenting information to:communicationpurposeaudiencecustomer60s
- Q6Reason or goal for doing something:audiencepurposecommunicationcrucial60s
- Q7Main topic or key idea:goalaudiencecommunicationsubject60s
- Q8A physical or mental factor that makes communication difficult:communication barrieractive listeningsubjectcommunication60s