Question 1

The First point of contact that visitors have with a business

Accepted Answer

Reception

Answer

Lobby

Answer

Auditorium

Answer

Living Room

Question 2

All of the following are receptionist equipment and materials except

Accepted Answer

Refrigerator

Answer

Reference book

Answer

Visitors book

Answer

telephone and Fax machine

Question 3

Business skills that a good receptionist should have

Accepted Answer

Knowledge of the work they carry out

Answer

Preparing Coffe

Answer

Speaking French

Answer

Read lots of books

Question 4

Receptionist is responsible of creating  relationships between an organisation and various public

Accepted Answer

False

Answer

True

Question 5

Receptionist  should remember always to be diplomatic and try to solve the visitor's problem

Accepted Answer

True

Answer

False

Related quizzes