Question 1

What takes up the largest portion of your communication time?

Accepted Answer

listening

Answer

speaking

Answer

watching

Answer

attending

Question 2

What is the definition of listening?

Accepted Answer

a physical and psychological process that involves acquiring, assigning meaning, and responding to symbolic messages from others.

Answer

listener's emotional and intellectual reaction to a message

Answer

the act of choosing what stimuli to focus on

Answer

the physical process of receiving sound

Question 3

What is the primary reason for listening?

Accepted Answer

to acquire oral messages from others

Answer

to understand what others are thinking

Answer

to hear sounds.

Answer

to interpret nonverbal signals

Question 4

What determines one's success or failure in colleges and universities.

Accepted Answer

listening skills

Answer

nonverbal skills

Answer

attitude

Answer

verbal skills

Question 5

Why are good listening skills important in relationships with others?

Accepted Answer

to be valued friends because they are perceived as sensitive and caring.

Answer

to convey of a sense of urgency

Answer

to get the gossip

Answer

to show you can't be trusted

Question 6

Listening skills play a vital role in your ability to participate in social settings because

Accepted Answer

they allow you to be an effective communicator

Answer

they show that you have an attitude

Answer

They allow you to be ignored.

Answer

they allow you to use nonverbals to show your disinterest

Question 7

How is being able to listen well a vital part of your success on the job?

Accepted Answer

They help you be more productive.

Answer

They help you decide who you should talk to during breaks.

Answer

They help you decide what to do next in your career.

Answer

They help you decide which assignment to do.

Question 8

What are some benefits of effective listening?

Accepted Answer

build successful relationships, find classes more interesting, become more actively involved, make better grades

Answer

to be ignored by others

Answer

make better choices and friends

Answer

to make better grades and be more involved

Question 9

What is the definition of hearing?

Accepted Answer

the physical process of receiving sound

Answer

the listener's emotional and intellectual reaction to the message

Answer

the nonverbal communication involved in the listening process

Answer

the act of choosing the stimuli to focus on

Question 10

What does interpreting mean?

Accepted Answer

process in which you personalize the sender's message to determine the meaning for you

Answer

complex mental process involving decoding

Answer

something that prevents the message from reaching the receiver

Answer

the listener's reaction to the message

Question 11

What is the definition of responding?

Accepted Answer

listener's internal emotional and intellectual reaction to the message

Answer

the act of choosing to focus on the message

Answer

process of receiving sound

Answer

physical process of acquiring sound

Question 12

What is the definition of attending?

Accepted Answer

the act of choosing-consciously or subconsciously- to focus your attention on verbal or nonverbal stimuli.

Answer

listener's internal emotional and intellectual reaction to the message

Answer

process in which you personalize the sender's message to determine the meaning

Answer

the physical process of receiving sound

Question 13

Which of the following is NOT a factor that affects your ability to attend to a speaker?

Accepted Answer

Your vocal characteristics

Answer

your own specific needs

Answer

you own interests

Answer

your own knowledge

Question 14

What has a negative effect on decoding skills?

Accepted Answer

expecting others to adjust their messages for you

Answer

using perception checks

Answer

being responsible for your own listening skills

Answer

building your vocabulary

Question 15

Why is feedback important?

Accepted Answer

so the speaker will know that the message is received

Answer

so the listener will know communication has occurred

Answer

because the speaker has the responsibility to give feedback

Answer

because a listener has the responsibility to give feedback

Question 16

What are three key factors that influence the listening process?

Accepted Answer

memory, barriers, noise

Answer

external noise, internal noise, silence

Answer

responses, memory, barriers

Answer

noise, responses, hearing

Question 17

What type of memory do you use to recall recent information?

Accepted Answer

short-term memory

Answer

long-term memory

Answer

new memory

Answer

immediate memory

Related quizzes

Related quizzes