People are a source of competitive advantage when their skills, knowledge, and abilities are equally available to all competitors.

The human resources planning process occurs in three stages: planning, organizing, and adapting.

Demand forecasting is one of the most difficult parts of human resources planning.

Recruitment involves decisions about whom to hire.

The majority of companies perform drug testing on all applicants.

Employment-at-will means that an employee may be terminated for any reason.

Diversity training focuses on identifying and reducing hidden biases against people with differences.

Performance appraisals serve two purposes: administrative and developmental.

Internal factors affecting the wage mix include the area wage rates, the cost of living, and collective bargaining.

Poor supervisory practices can influence workers to vote for a union.