Chapter 13 Interpersonal Relationships at Work
Quiz by Tabetha Frick
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17 questions
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- Q1The ability to say and do thing in a way that will not offend other people.conflict resolutiontactempathizeetiquette30s
- Q2Try to see things from their point of view and to gain an understanding of their situation.conflict resolutiondiversityetiquetteempathize30s
- Q3Good manners; the rules of polite behavior in dealing with other people.stereotypediversityconflict resolutionetiquette30s
- Q4A problem-solving strategy for settling disputes.diversityconflict resolutiontactstereotype30s
- Q5a variety where each group contributes something specialempathizetactstereotypediversity30s
- Q6is an oversimplified and distorted belief about a person or groupempathizestereotypeetiquettetact30s
- Q7The ability to say and do thing in a way that will not offend other people.Tact30s
- Q8Try to see things from their point of view and to gain an understanding of their situation.Empathize30s
- Q9Good manners; the rules of polite behavior in dealing with other people.Etiquette30s
- Q10A problem-solving strategy for settling disputes.Conflict Resolution30s
- Q11A variety where each group contributes something specialDiversity30s
- Q12is an oversimplified and distorted belief about a person or groupStereotype30s
- Q13The personal traits that help you get along with others at your job are different from the ones that help you in school or in social situations.FalseTrue30s
- Q14Effective coworkers display respect understanding, and good communication skills.TrueFalse30s
- Q15It is acceptable to read a fax that arrives for a coworker because the fax machine is there for everyone to use.TrueFalse30s