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Chapter 3 - Test

Quiz by Antje Carlson

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5 questions
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  • Q1
    The responsibility for successful communication lies with
    the passive listener
    the person doing the talking
    the active listener
    an active listener and the speaker
    10s
  • Q2
    What skill is the top management skill needed for success in business?
    speaking
    nonverbal communication
    listening
    group discussion
    10s
  • Q3
    Studies show that we remember ............ of what we hear.
    25%
    15%
    10%
    50%
    10s
  • Q4
    Which one of the following is NOT true of passive listeners?
    pay more attention to looks
    Guide the talker toward common interests
    fail to respond to talker's message
    tolerate distractions
    10s
  • Q5
    Better listening cold save the country's businesses
    $ 1 thousand
    $ 1 billion
    $1 trillion
    $1 million
    10s

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