
Chapter 7: Safety and Security
Quiz by GOH YONG ENG
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12 questions
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- Q1A parcel-pass systemallow guests to send parcels oversea.helps regulate what items are taken off the hotel premises.manages the daily collection and return of laundry by laundry contractor.records all parcel delivered to the hotel.30s
- Q2For fire safety in the hotel premise, all housekeepers must attendstaff orientationroll callfire drillfirst aid course30s
- Q3Store heavy itemon the floorat the top of the rackin the middle of the rackat the bottom of the rack30s
- Q4To remove broken glasses, usetrash tongvacuumbroom and dustpanhands30s
- Q5Wrapped and discard broken glassesstraight into the compactor
in general bin
30s - Q6Guest's valuables in guestroom should be kept in theSafe Deposit BoxWardrobeLuggage30s
- Q7Guestroom with empty suitcase must be reported to preventskipper.theft.30s
- Q8To prevent theft by guests, hotels do not admit travelers who do not producecredit card.traveler's cheque.cash.30s
- Q9Press clean towel on wounds tocontrol bleeding.prevent swelling.30s
- Q10___________ are conducted to familiarize staff of fire escape route.Fire drillsSafety committee meeting s30s
- Q11Housekeepers must signed upon collection and return of theRoom Attendant ReportMaster key30s
- Q12To avoid misplacement, master keys should be attached to akey bag.30s