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Chapter 7: Safety and Security

Quiz by GOH YONG ENG

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12 questions
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  • Q1
    A parcel-pass system
    allow guests to send parcels oversea.
    helps regulate what items are taken off the hotel premises.
    manages the daily collection and return of laundry by laundry contractor.
    records all parcel delivered to the hotel.
    30s
  • Q2
    For fire safety in the hotel premise, all housekeepers must attend
    staff orientation
    roll call
    fire drill
    first aid course
    30s
  • Q3
    Store heavy item
    on the floor
    at the top of the rack
    in the middle of the rack
    at the bottom of the rack
    30s
  • Q4
    To remove broken glasses, use
    trash tong
    vacuum
    broom and dustpan
    hands
    30s
  • Q5
    Wrapped and discard broken glasses
    straight into the compactor

    in general bin

    30s
  • Q6
    Guest's valuables in guestroom should be kept in the
    Safe Deposit Box
    Wardrobe
    Luggage
    30s
  • Q7
    Guestroom with empty suitcase must be reported to prevent
    skipper.
    theft.
    30s
  • Q8
    To prevent theft by guests, hotels do not admit travelers who do not produce
    credit card.
    traveler's cheque.
    cash.
    30s
  • Q9
    Press clean towel on wounds to
    control bleeding.
    prevent swelling.
    30s
  • Q10
    ___________ are conducted to familiarize staff of fire escape route.
    Fire drills
    Safety committee meeting s
    30s
  • Q11
    Housekeepers must signed upon collection and return of the
    Room Attendant Report
    Master key
    30s
  • Q12
    To avoid misplacement, master keys should be attached to a
    key bag.
    30s

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