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How can a resident unlock an access point?
A residential unit lock can be unlocked remotely.
A minicomputer located inside the Chirp enclosure which requires internet to allow the app to communicate to the locks.
A flashing relay light means that an access point is unlocked.
Access points can be unlocked remotely.
A device that is installed on the gate/access point that tells your phone that you are near a lock which then activates spaceship door mode.
The Yale-August lock is an online lock.
Where do you go to remotely unlock an access point on the admin panel?
Where do you go to grant a staff/guest access on the admin panel?
On the admin panel, where can you see logs of who accessed an entry point at a given time?
If a resident is unable to unlock an access point using the app, what troubleshooting steps can be done?
A user can add up to how many access points to their Favorites on the mobile app?
To lock a residential unit door, the resident just need to hold their hand over the keypad of the lock.
A resident can only grant temporary guest access using the app, they need to reach out to us if they need to grant permanent guest access.
A temporary guest pass is only valid for how long?
When updating the resident's email or phone number, they have to make sure that they are still logged in to the app if they didn't set a password.
What options can be seen on the 'More' tab in the mobile app?
What is the most common Yale lock model used in residential units?
How frequent should the battery replaced on the Yale lock?
When creating a resident access, what role should be selected?
What needs to be done to reset the Pi?
An access point should be 'favorited' in order for Spaceship Door mode to work on it.
The user needs to be near the door to access new and past Pin Code logs.
Before you update a resident's email/phone number, what needs to be done first?
What feature flag means that the property is using Chirp as an overlay only for digital access?
