
ClickPay Quiz Day 1
Quiz by JonathanCharles Yogawin
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
A billing and payment solution for rentals, condominiums, cooperatives and commercial property managers?
Which ClickPay tool do we use whenever we retrieve an existing ClickPay Profile?
ClickPay provides billing and payment software for?
How often should we provide an exceptional experience to our customers?
Resident Support Business Hours?
Which Icon under Property Management that we use for account verification?
Which Icon under Property Management that we use for Creating a ClickPay Profile?
Are we allowed to delete a customer's account using "Delete Icon"?
Which status indicates that the LLC is blocked for payments as it was sold and/or is now under new management?
Which status indicates that the property has been blocked by Property Management and cannot make payments until resident speaks to management?
Where do you find the customer's payment transaction history in their profile?
What is the information that we need to verify after we pulled up the customer's resident information in Property Management?
Which among the list are considered as a Non-ClickPay issue?
As a best practice, regardless if it was a good call or a bad call, the survey spiel must be provided to our customers.
What type of account status which indicates that the customer's account or profile is blocked by ClickPay and cannot use their profile for payment until they drop the payment dispute?