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Cold Calling for B2B Sales - ( 15 to 24)

Quiz by Support - BusinessPromoted .com

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21 questions
Show answers
  • Q1
    What is a key metric you should track when the decision maker picks up the phone?
    Number of voicemails left
    Number of times gatekeepers block the call
    Number of appointments set
    Number of calls made
    40s
  • Q2
    How can tracking objections during your calls improve future performance?
    It helps identify patterns and refine your talk track
    It decreases the number of calls you need to make
    It reduces the need for follow-up calls
    It shows how many clients aren't interested
    40s
  • Q3
    Why is it important to track how many decision makers you speak with versus how many calls you make?
    It tracks the overall quality of your call list
    It measures your efficiency in reaching decision makers
    It helps avoid calling the same person too frequently
    It helps reduce the number of calls you need to make
    40s
  • Q4
    What is a recommended way to deal with the objection “I’m too busy”?
    Apologize and quickly end the call
    Immediately ask to reschedule the call for another day
    Have a written response prepared ahead of time and deliver it confidently
    Leave a voicemail with detailed information
    40s
  • Q5
    What should you do if the decision maker hangs up on you during a call?
    Leave the company alone as they are not interested
    Wait at least six months before trying again
    Send an email asking for feedback on why they hung up
    Plan to call them again or try another contact within the same company
    40s
  • Q6
    How should you prepare for common objections during cold calling?
    Use the same response for every objection
    Avoid handling objections during the call and focus on rescheduling
    Write down objections and responses ahead of time
    Try to address each objection as soon as it comes up
    40s
  • Q7
    What is the main reason you should avoid taking objections at face value?
    Objections are usually false and not based on real issues
    Most decision makers object automatically without considering the offer
    Objections are meant to end the call quickly and aren’t worth addressing
    Objections often stem from deeper concerns that need to be addressed
    40s
  • Q8
    How should you handle the objection “We already have a vendor”?
    Have a confident, tailored response prepared
    Ask the prospect if they are sure they don’t want a better vendor
    Try to convince the prospect to switch vendors immediately
    Ignore the objection and continue with the call
    40s
  • Q9
    When a decision maker asks, “What does your company do?” during a cold call, how should you respond?
    Offer to send detailed information via email
    Provide a clear, concise description of your company and its value proposition
    Redirect the question to focus on what the prospect needs instead
    Avoid answering and refocus the conversation on setting an appointment
    40s
  • Q10
    How should you respond to a prospect who says, “Send me some information”?
    Have a response ready, or offer to set up a follow-up meeting
    End the call and follow up by sending brochures in the mail
    Ask them to visit your website for more information
    Send an email with detailed product descriptions immediately
    40s
  • Q11
    What is the main benefit of using the “ledge” technique during cold calls?
    It helps bypass the gatekeeper to reach the decision maker directly
    It maintains momentum by suggesting a follow-up without directly addressing the objection
    It creates an opportunity to reschedule the call without pressuring the prospect
    It provides detailed information about your product that can overcome the objection
    40s
  • Q12
    Why should you consistently track the number of calls and decision makers reached during cold calling?
    It ensures that every call leads to a sale
    It guarantees that each decision maker will agree to a meeting
    It helps you measure progress and identify areas for improvement
    It reduces the number of follow-up calls needed
    40s
  • Q13
    How can you ensure confidence when delivering your talk track during a call?
    Focus on getting through the script quickly
    Talk louder and more assertively
    Speak clearly, slowly, and with conviction
    Read directly from the script
    40s
  • Q14
    What should you do if you accidentally deliver the wrong talk track during a call?
    Switch to another contact in the company
    Ignore the mistake and continue speaking
    Apologize and quickly correct the mistake
    End the call and try again later
    40s
  • Q15
    Why is it important to customize your talk track to the decision maker’s role (e.g., CEO vs. CFO)?
    Different roles have different priorities and concerns
    It helps to avoid objections by focusing on general information
    It allows you to demonstrate deep knowledge about the company
    It helps to establish rapport by using industry jargon
    40s

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