Most people spend more time _____________ than they do speaking, writing, or engaging in other communicative behaviors.

Someone who likes presentations that are neat and concise most likely has which type of listening style?

Individuals who are willing to be trained in effective listening do not subscribe to what myth about listening?

During which stage of listening do you judge whether the speaker’s statements are accurate, separate fact from opinion, and consider the speaker’s actions or previous statements?

________________ means listening only to what you want to hear and ignoring the rest.

Which of the following is NOT a reason it is important to listen effectively?

Which of the following is NOT a tip for becoming a better critical listener?

Barb is angry that her daughter, Kelly, has received an "F" in a class. Barb is sure that Kelly has slacked off, so she brushes off Kelly’s claim that the teacher made an error, thinking that Kelly is just making an excuse. Kelly wants to discuss how upset she is over the mistake, but Barb is making what error in her empathic listening?

Friendships between _______________________ are considerably more complicated than other workplace relationships because they include a power difference.

Having strong ______________ ties with friends, neighbors, coworkers, and others improves the quality of our life in multiple ways.

Lydia maintains her Facebook page, posting updates regularly and commenting on her friends’ posts. She also IMs and e-mails the same group of friends. She maintains her most important friendships not only in person but also online. What motivates Lydia’s use of communication technology?

Social relationships bring us what three types of rewards?

Social relationships carry ___________ as well as benefits.

Your _____________ for a particular relationship can strongly influence how satisfied you are in that relationship.

Breadth and depth are two important components of _______________ theory.

Which theory explains why individuals are drawn to others?

A _____________can be defined as a collection 3 to 20 people working interdependently to accomplish a task.

Which of the following is NOT a characteristic of small groups?

Which of the following is NOT an advantage of small groups?

If you are to become an active member of a group, you’ll need to __________________ so you can carry out your role and responsibilities.

f you’ve made the effort to join a small group, you probably already support that group’s goals, norms, values, and behaviors, because you are

We join study groups because small groups can

Most collegiate athletic teams are formed for what purpose?

Which of the following is NOT a reason people might join a small group?