COM 312 Midterm Review
Quiz by Tristan Chavez
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- Q1
Retrospective goals are the ones that:
give us a sense of clarity of the implications of a conflict when we look back on it.
120s - Q2
Defensive climates, rather than supportive climates, are created when people use:
strategy rather than spontaneity.
120s - Q3
According to the text, disagreements are the same as conflicts.
falsetrueTrue or False120s - Q4
What type of goal does the statement “Well, you don’t have to be so nasty about it” most likely reflect?
Relational
Topic
Process
Identity
120s - Q5
All of the following are effective ways for assessing a conflict except:
determining which party is at fault.
identifying patterns.
interviewing conflicting parties.
observing the parties in conflict.
120s - Q6
Which of the following are considered to be the “drivers” of disputes?
Relationship and identity
120s - Q7
Once a person perceives that another person’s emotional intensity isescalating, the negative spiral has begun.
truefalseTrue or False120s - Q8
Once a person becomes truly skilled at managing conflict, he or she will not have to deal with it—conflict is avoidable.
falsetrueTrue or False120s - Q9
Which of the following is NOT an essential feature of Hocker and Wilmot’sdefinition of interpersonal conflict?
Interference
Perceived incompatible goals
Independence
An expressed struggle
Perceived scarce resources
120s - Q10
Imagine you are looking for a new job. You know that your friend Alicia knows the vice president of a company where you would like to work. Your text would describe Alicia’s influence on you as which of the following?
Interpersonal linkage
120s - Q11
Relationship goals refer to those that answer which of the following questions?
“What do we want?”
“What communication process will be used?”
“Who are we to each other?”
“Who am I in this interaction?”
120s - Q12
You are more likely to dominate than oblige when you score high on...
Users re-arrange answers into correct orderJumble120s - Q13
Complete this sentence.
Users re-arrange answers into correct orderJumble120s - Q14
Conflict _____ are patterned responses, or clusters of behavior, that people use in conflict.
habits
styles
beliefs
values
120s - Q15
Transactive goals develop:
during conflict episodes rather than before or after.
120s