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Communication

Quiz by Cindy Gavin

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8 questions
Show answers
  • Q1
    Why is effective communication important?
    So children and young people will be liked by everyone
    So children and young people will smile and sing
    So children and young people will play and learn new skills
    To gain place in the choir
    30s
  • Q2
    What are the key principles of effective communication?
    Showing some interest
    Being inconsistent, not listening, talking about yourself
    Active listening
    Being fair, trustworthy, showing respect and being consistent
    30s
  • Q3
    How should we adapt communication?
    Adapting the communication to meet the needs of the professional
    Adapting the communication to meet the needs of everyone
    Adapting the communication to meet the needs of the individual
    Adapting the communication to meet the needs of the organisation
    30s
  • Q4
    How should you adapt communication style for different people?
    Use the best method that meets their needs
    Ask for support and help
    Ignore their needs and continue in the same manner
    Get another person to deal with them
    30s
  • Q5
    How would you adapt communication to support a child/adult with a visual impairment?
    Give handouts/letters in bold print
    Speak loudly
    Sit them near the froont
    Speak slowly
    30s
  • Q6
    Where would you store confidential information?
    On a password protected computer
    In a folder that you take home
    In a folder in the office
    In a folder on your computer
    30s
  • Q7
    With regard to information stored on a database or handwritten, which of the following statements is true?
    Information should be shared with everyone who needs it
    Information should be given to new staff
    Information should be valid and authentic
    Information must be updated at least once a month
    30s
  • Q8
    What year did the General Data Protection Regulations come into force?
    2017
    2016
    2019
    2018
    30s

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