Communication
Quiz by Jennifer Lincoln
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20 questions
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- Q1It helps to control prejudice by:believing your first impression and not allowing others to influence your thoughtsevaluating all information before making a judgmentdoing all of the abovebelieving only what your parents have taught you about other races30sEditDelete
- Q2Good listening skills includeshowing interest, hearing the message, and not interrupting.labeling, cultural sensitivity, and talking slowly.verbal message, written communication, and a receivera message, a sender, and a receiver30sEditDelete
- Q3Barriers to communication include:labeling others, talking too fast, and sensory impairment.lack of interest, sensory impairment, and feeling hungry.making eye contact, being too close, and sending a clear message.active listening, body language, and verbal tone.30sEditDelete
- Q4Eye contact, facial expressions, gestures, and touch arebarriers to communicationnonverbal communication.none of the aboveverbal communication.30sEditDelete
- Q5Shrugging your shoulders or nodding your head yes or no is an example of:gesturescultural competencefacial expressionsspoken message30sEditDelete
- Q6Subjective observations are:seen, felt, and heard.felt and heard, not seen.not seen, ideas, thoughts, and opinions.ideas and thoughts that are felt and heard30sEditDelete
- Q7Objective observations:not seen, such as ideas, thoughts and opinionsnone of the aboveseen but not heardcan be seen, felt, heard, smelled30sEditDelete
- Q8An example of subjective observation is:Mr. Jones has a temperature of 102 degrees F.Mr. Jones' has a loud cough.Mr. Jones' skin is red and flushed.Mr. Jones says he is in a lot of pain30sEditDelete
- Q9An example of an objective observation is:The patient complains of a headache.The patient has large wound on his left leg.The patient complains of numbness to his left hand.The patients complains of feeling dizzy.30sEditDelete
- Q10The patient complains of numbness and tingling to his right hand:objective observationsubjective observation30sEditDelete
- Q11The patient's wound is 4 inches long:subjective observationobjective observation30sEditDelete
- Q12The patient has an oral temperature of 99.6 degrees:objective observationsubjective observation30sEditDelete
- Q13The patients complains of feeling dizzy:subjective observationobjective observation30sEditDelete
- Q14If a health care worker observes any unusual event or change in a patient's condition, they must report it:to their supervisor the following daythey don't need to report itto their supervisor immediatelythe next time they see the doctor30sEditDelete
- Q15Documentation on a medical record isadmissible in a court of lawalways done in inka record of what was done or not done for a patient/clientall of the above30sEditDelete
- Q16Corrections in the medical record are done by:keeping the record neat and error free by rewriting the information on a clean page.using a black marker or correction fluid to blot out the mistake so others can't read it.erasing the error and writing the correct information.writing "error" and your initials next to the mistake and drawing a single line through the error.30sEditDelete
- Q17Patient's health care records:all of the aboveshared with anyone who asksopen to the publicare kept confidential30sEditDelete
- Q18The Health Insurance and Portability and Accountability Act (HIPAA)maintains and protects confidentiality of health care records and informationall of the aboveallows patients to control how their medical record information is usedwas passed in 1996 by the federal government30sEditDelete
- Q19Passwords and identification codes are important to patient/client care because:none of the abovethey prevent users from making errorsthey promote computer theftthey protect patient/client confidentiality30sEditDelete
- Q20What type of plan helps a health care facility to prepare for unexpected computer downtime?ContingencyBiotechnologicalAssertiveTelecommunications30sEditDelete