Communication Models
Quiz by Rommel Canapi
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- Q1
Which model shows a one-way communication where the source of information does not know whether the message is understood or not?
B. Linear
C. Transactional model
A. Interactive
D. A and B
15s - Q2
Which of the following is an example of a one-way communication?
D. ALL of the above
B. A teacher encouraging students to give their thoughts on a relevant issue
C. Classmates talking about how to accomplish their assignments
A. A church leader giving a homily to a crowd of people
15s - Q3
Which model of communication shows the interchange of ideas among different individuals and shows progress in the process?
Interactive
NONE of the above
Transactional
Linear
15s - Q4
Angie works for a fast food company as a cashier. A customer comes in to order sandwich and drinks. What model of communication is described in the given situation?
Interactive
Transactional model
Conversational approach
Linear
15s - Q5
Which of the following elements affects the flow of any communication process?
C. feedback
B. channel
A. barrier
D. source
15s - Q6
Which element is NOT found in Shannon-Weaver model?
receiver
channel
feedback
barrier
15s - Q7
You and your neighbors would like to initiate a project for the benefit of the elderly in your community. The chairman presented his proposal and ignored his constituents’ suggestions. What model of communication is presented here?
C. Shannon-Weaver Model
D. Transactional Model
B. Schramm Model
A. Berlo’s Model
15s - Q8
In the situation of the CHAIRMAN and CONSTITUENTS, what element of communication is missing?
C. feedback
D. receiver
A. barrier
B. context
15s - Q9
When is a communication considered failed?
The recipient did not decode the meaning of the message sent.
Both sender and receiver stopped the conversation process.
A negative feedback was given by the recipient of the message.
The persons involved fixed the problem that provoked in the process.
15s - Q10
Which of the following is NOT a purpose of communication?
D.It gives an overview of a national issue for public understanding.
C. It gears towards the solution to a problem.
A. It creates blunder that worsens an existing issue or concern.
B. It fosters good relationship among people.
15s - Q11
Which of the following is an example of an interactive communication?
A TV anchor interviews lawmakers over the MECQ in the metro.
A social media influencer gets million views from her debut video.
A jeepney barker persuades the commuters to Pacita Complex.
A vendor starts a small talk with his customer and the latter gives in to it
15s - Q12
A friend’s Facebook status caught your attention. It is intended for you. It is personally attacking you. To put the purpose of communication into context, what is the best thing you should do?
Inform him/her that you are going to sue him/her in court
Talk to the concerned person privately to settle the conflict
Immediately comment on his/her status with provocative words
Tell the public about his/her dishonest way of life
15s - Q13
Which communication model is dynamic where the process does not stop after one has given a feedback and which continues to progress as topics and persons involved may change over time, too?
Transactional
Linear
Interactive
A and C
15s - Q14
On your way home, you dropped by a convenient store. Queuing to pay for some essentials, you heard a customer arguing with the cashier. The customer talked on top of his voice complaining for something you could not clearly hear. The buyer next to him interrupted the one complaining. The others in the line could not help but gave their own sides of the story. Finally, the manager came in. What model of communication is presented in the entire scenario?
Interactive
Occasional
Linear
Transactional
15s - Q15
From the given situation above, what should the manager do? A. Arrogantly confront the customer for being tough. B. Publicly reprimand the cashier to show that the customer is always right C. Tell the other customers to stop gossiping. D. Respectfully pull out the customer and look for a win-win solution to the problem.
Respectfully pull out the customer and look for a win-win solution to the problem.
Publicly reprimand the cashier to show that the customer is always right
Tell the other customers to stop gossiping.
Arrogantly confront the customer for being tough.
15s