Question 1

Which of the following is a key component of effective communication skills?

Accepted Answer

Active listening

Answer

Avoiding eye contact

Answer

Monologue speaking

Answer

Using jargon excessively

Question 2

What is an important non-verbal cue in communication?

Accepted Answer

Body language

Answer

Ignoring others

Answer

Writing emails

Answer

Speaking loudly

Question 3

What is the primary purpose of feedback in communication?

Accepted Answer

To enhance understanding

Answer

To criticize the speaker

Answer

To end the conversation

Answer

To distract from the topic

Question 4

Which skill is essential for resolving conflicts effectively?

Accepted Answer

Negotiation

Answer

Ignoring the issue

Answer

Taking sides

Answer

Using aggressive language

Answer

Complaining loudly

Question 5

What is an effective way to start a conversation?

Accepted Answer

Asking open-ended questions

Answer

Interrupting the other person

Answer

Making assumptions

Answer

Only discussing your opinions

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