Communications and Interpersonal Skills
Quiz by Argus Ang
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4 questions
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- Q1Jerry applied for a job, but did not think he had a chance to actually get the job. When he went to the interview, he wore jeans and a t-shirt, arrived late and answered questions from the interviewer without looking him in the eye. Jerry did not get this job. This scenario is an example of ____________.Emotional IntelligenceSelf-Fulfilling ProphecyLow Self-EsteemSelf-awareness120s
- Q2You own a small cookie factory and have three division managers that work under you. It’s come to your attention that Jim, the manager of packaging, is having trouble motivating the people in his division. They resent him based on his lack of empathy; everyone has low morale. How could you BEST deal with Jim’s apparent lack of emotional intelligence for the good of Jim and the people in his division?Fire him immediatelyTransfer Jim to another division where the employees have personalities match of his typeSend in spies write down the things that Jim is sayingSend Jim to emotional intelligence training30s
- Q3Perception isThe process of organizing and distributing informationThe process of compromising and offering opinionsThe processing, interpreting, selecting and organizing of informationThe process of judging others120s
- Q4What is an important factor to consider in regards to effective communications?Having funVerbal CuesWorking IndependentlyAnswering only when spoken to120s