
Computer System Servicing (CSS) – 10 (4Q)
Quiz by CID Marikina
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Which accurately describes Preventive Maintenance (PM)?
Jeon is in charge of overseeing a computer lab consisting of multiple desktop computers. One of the computers is experiencing performance issues, such as slow operation and occasional freezing. What is the recommended preventive maintenance action to address this problem?
Which best describes Planned Maintenance(PM)?
Mark is an IT manager of a medium-sized company, and he implemented a planned maintenance schedule for the computer systems used by his employees. What is the primary goal of computer planned maintenance?
Which accurately describes Condition Based Maintenance (CBM)?
Mr. Kim receives a report from a user stating that their computer is experiencing repeated crashes and displaying a blue screen error. What would be the appropriate action for Mr. Kim to perform corrective maintenance and restore the computer to an operational condition?
As an IT professional, Jin has been tasked with creating a systematic maintenance plan for your computer software. Which of the following steps should be included in this plan?
You are creating a systematic maintenance plan for your computer software. Which of the following steps should be included to ensure proper data protection?
As part of your systematic maintenance plan for computer software, which action helps improve system performance and optimize storage space?
In order to maintain the security of your computer software, which step should be included in your systematic maintenance plan?
To enhance the overall security of your computer software, what should you consider when creating a systematic maintenance plan?
In the event of a "No internet connection" issue in computer systems and networks, what actions should be taken?
Which of the following is not part of the basic routine maintenance?
Which of the following actions can help improve computer system performance?
What is the purpose of a firewall in a network system?
When the computer monitor does not have power, which would be themost appropriate?
Which of the following is a common method of backing up important data?
What does UPS (Uninterruptible Power Supply) do in a computer system?
What is the purpose of conducting regular software updates on computers and network systems?
Sarah works as a software engineer and wants to create a systematic maintenance plan for her computer software. She wants to ensure that her software is always up-to-date, secure, and optimized for performance. Which of the following steps is crucial when implementing a systematic maintenance plan for computer software?
In the event of a "No internet connection" issue in computer systems and networks, what actions should be taken?
What is used for describing the process of testing computer software and hardware
Mark's computer screen has frozen. Which of the following actions should be taken as the first step to address and resolve the problem?
When the computer monitor does not have power, which would be the most appropriate?
What is used for describing a message output by a computer indicating an error in a computer program, computer system, or component device?
As an IT professional, you are tasked with diagnosing faults in computer systems and networks. What is the first step in the diagnostic process?
Several users report that they are unable to connect to the internet. What is the most appropriate step in diagnosing the fault?
A computer is experiencing frequent crashes and unexpected system shutdowns. What should be your initial approach to diagnose the fault?
A printer connected to a computer is not printing any documents. What is the initial step to diagnose the fault?
A computer's internet connection is intermittent with frequent dropouts. What should be your first step in diagnosing the fault?
If a computer system fails to turn on, which should be primarily taken?
Freddie is facing the issue of random restarted as the initial step or shutting down of his computer system. Which should he consider?
John Ritz has observed that the software program on his laptop is not functioning properly. Which of the following actions should he take to rectify the issue?
If you suspect that your computer is running slow, which of the following actions should be taken?
If your computer system keeps restarting or displaying a bluescreen, preventing it from booting, what immediate action should be taken?
What could be a common reason why computer peripherals such as printers or scanners are not working?
If your computer systems are generating excessive noise, what might be the possible cause?
What is the term used to describe the occurrence of a blue screen error on a computer system?
If you are unable to connect to local file or printer shares on a computer network, what might be the likely issue?
What could be a possible cause if a computer system restarts randomly without any apparent reason?
If your computer system freezes and becomes unresponsive, what action should you take to rectify the issue?
What is a recommended solution if your computer system is displaying distorted or blurry graphics?
If you encounter frequent system crashes and unexpected shutdowns, what troubleshooting step should you consider?
What should you do if your computer system is infected with malware or viruses?
If your computer system is experiencing slow performance, how can we take to improve its speed?
What does OEM stand for?
Which is not part of systematic maintenance plan for computer software?
Which of the following is not part of systematic maintenance plan for computer hardware?
What application allows you to protect your file with encryption and a software password to prevent any unauthorized access.
Which of the following is a key component when designing a systematic computer monitoring, evaluating, and updating plan?