Computer System Servicing (CSS) – 10 (4Q)
Quiz by CID Marikina
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- Q1
Which accurately describes Preventive Maintenance (PM)?
Preventive maintenance involves repairing equipment or systems after a fault or breakdown occurs.
Preventive maintenance is a maintenance strategy that focuses on reactive maintenance rather than proactive measures.
Preventive maintenance can be described as maintenance of equipment or systems before a fault occurs.
Preventive maintenance is a strategy that involves replacing equipment or systems rather than repairing them.
30s - Q2
Jeon is in charge of overseeing a computer lab consisting of multiple desktop computers. One of the computers is experiencing performance issues, such as slow operation and occasional freezing. What is the recommended preventive maintenance action to address this problem?
Delay any action until the computer completely malfunctions.
Install additional software programs to enhance the computer's performance.
Clean the computer's internal hardware and ensure proper ventilation.
Replace the computer with a new one to prevent future problems.
30s - Q3
Which best describes Planned Maintenance(PM)?
Maintenance performed spontaneously and without any schedule.
Maintenance is performed only when an object or equipment completely breaks down.
Maintenance performed on an irregular basis without any prior planning.
Maintenance performed according to a scheduled plan for an object or equipment.
30s - Q4
Mark is an IT manager of a medium-sized company, and he implemented a planned maintenance schedule for the computer systems used by his employees. What is the primary goal of computer planned maintenance?
Maximizingenergy efficiency
Minimizingrepair costs
Extending equipment lifespan
Increasing system security
30s - Q5
Which accurately describes Condition Based Maintenance (CBM)?
CBM is a maintenance strategy that relies on a fixed schedule for performing maintenance tasks.
CBM is a maintenance strategy that uses the actual condition of the asset to decide what maintenance actions to take.
CBM is a maintenance strategy that focuses on preventive maintenance only, disregarding asset conditions.
CBM is a maintenance strategy that requires complete asset replacement rather than repair.
30s - Q6
Mr. Kim receives a report from a user stating that their computer is experiencing repeated crashes and displaying a blue screen error. What would be the appropriate action for Mr. Kim to perform corrective maintenance and restore the computer to an operational condition?
Disregard the user's report since blue screen errors are common and inconsequential.
Simply reboot the computer and expect the issue to resolve itself.
Analyze system logs and error codes to investigate the error.
Replace the computer with a new one to prevent future issues.
30s - Q7
As an IT professional, Jin has been tasked with creating a systematic maintenance plan for your computer software. Which of the following steps should be included in this plan?
Only update software applications when a new version with significant features is released.
Regularly perform antivirus scans to ensure the software is free from malware.
Ignore software updates and patches to avoid potential compatibility issues.
Install unauthorized software on the computers to improve productivity.
30s - Q8
You are creating a systematic maintenance plan for your computer software. Which of the following steps should be included to ensure proper data protection?
Back up your files
Delete temporary files
Update anti-virus and spyware
Install or secure passwords
30s - Q9
As part of your systematic maintenance plan for computer software, which action helps improve system performance and optimize storage space?
Back up your files
Delete temporary files
Update anti-virus and spyware
Install or secure passwords
30s - Q10
In order to maintain the security of your computer software, which step should be included in your systematic maintenance plan?
Back up your files
Delete temporary files
Update anti-virus and spyware
Install or secure passwords
30s - Q11
To enhance the overall security of your computer software, what should you consider when creating a systematic maintenance plan?
Back up your files
Delete temporary files
Update anti-virus and spyware
Install or secure passwords
30s - Q12
In the event of a "No internet connection" issue in computer systems and networks, what actions should be taken?
Verify the network icon to determine if there is an internet connection.
Install external hard drives to alleviate the burden on central processing units and improve computer performance.
Only option B is not correct.
Both options A and B are correct.
30s - Q13
Which of the following is not part of the basic routine maintenance?
Data Back-up
Format the computer
Disk of File System Maintenance
Malware Maintenance
30s - Q14
Which of the following actions can help improve computer system performance?
Regularly defragmenting the hard drive
Installing multiple antivirus programs
Keeping the operating system outdated
Opening suspicious email attachments
30s - Q15
What is the purpose of a firewall in a network system?
To prevent unauthorized access to the network
To increase internet connection speed
To monitor and analyze network traffic
To improve the performance of individual computers
30s