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Concierge Servicing

Quiz by Jenn Bridgman

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Q 1/3
Score 0
CM would like to know when Billy Joel will be coming to Austin, TX
29
Arts & Entertainment - General Sale
Concierge Servicing - Research
Concierge Servicing - Store/Vendor Information
Arts & Entertainment - Ticket Information

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3 questions

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Q1
CM would like to know when Billy Joel will be coming to Austin, TX
Arts & Entertainment - General Sale
Concierge Servicing - Research
Concierge Servicing - Store/Vendor Information
Arts & Entertainment - Ticket Information
30s
Q2
CM is upset about tickets that were purchased for the wrong date and would like to speak to a supervisor
Concierge Servicing - Concierge Escalation
Concierge Servicing - Phone Number
Concierge Servicing - Research
Arts & Entertainment - Ticket Info
30s
Q3
Which category will you not be using for Platinum members?
Concierge Servicing - Address/Driving Directions
Concierge Servicing - Reminders
Concierge Servicing - Escalation
Concierge Servicing - Store/Vendor Info
30s

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