
Contact Center Services Grade 9
QuizĀ by Maria Czarina Perez
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Trusting in oneās ability.
Ā Works diligently
Innovates to have an edge over other competitors
Always sticks on the tasks to be accomplished
Always looking for opportunities to have an income
Enables a user to type a document
Allows a user to present information through slides.
Presents data in a tabular form.
Ā Supports computerās basic functions.
Programs for end users.
One of the most important examples of system software.
An app that often-called productivity programs or end-user programs because they enable the user to complete tasks, such as creating documents, spreadsheets, databases and publications, doing online research, sending email, designing graphics, running businesses, and even playing games.
Contains commands organized under each selected tab.
This you will find just above the File tab. This is a convenient resting place for the most frequently used commands in Word. You can customize this toolbar based on your comfort.
A control lets you zoom in for a closer look at your text. The zoom control consists of a slider that you can slide left or right to zoom in or outĀ you can click the + buttons to increase or decrease the zoom factor.
This is the area where you type. The flashing vertical bar is called the insertion point and it represents the location where text will appear when you type.
This lies in the middle and at the top of the window that shows the program and document titles.
The intersection of rows and columns makes up a ________.
A workbook consists of worksheets. A __________ is composed of rows and columns
An expression that must always begin with equal sign (=) and produces the desired result.
A software that allows user to create, edit and print documents.
An application that allows organizing, storing and analyzing data in tabular form.
Ā A type of software that is specific to the task it is designed for.
The excel symbol for division.
The first operator or symbol to be evaluated according to the order of operations in excel.
Ā In what tab in the menu bar you can change the layout of the slide in the Powepoint?
In what tab in the menu bar you can change the orientation of the paper (portrait, landscape) in Microsoft Word.
In what Tab in the menu bar you can see the Fly In design of the letters in the Powerpoint?
Ā In what tab in the menu bar you can change the transition of the slide in Powerpoint?
In what tab in the menu bar you can change the font size of the letter in Microsoft Word?
A combination of a column letter and a row number that identifies a cell on a worksheet
The selected cell in which data is entered when you begin typing.
A bar below the ribbon and above the working area of the worksheet. Where you can enter the formula needed.
Refers toĀ an input box directly to the left of the formula bar. It is normally displays the address of the "active cell" on the worksheet.
A ranges or blocks of two or more cells
The computer's tangible components or delivery systems that store and run the written instructions provided by the software.
The programs and other operating information used by a computer.
An application program that provides a way to look at and interact with all the information on the World Wide Web.
Device is a piece of equipment used to provide data and control signals to an information processing system, such as a computer or information appliance
Any piece of computer hardware equipment which converts information into a human-perceptible form or, historically, into a physical machine-readable form for use with other non-computerized equipment.
The brain of a computer, containing all the circuitry needed to process input, store data, and output results.
A device that displays information in pictorial or textual form.
Ā A device used for putting information including letters, words and numbers in to your computer.
Ā A device that controls the motion of a pointerĀ in two dimensions in a graphical user interface.
An electronic device that maintains a constant voltage level to electrical equipment on the same load.
Eliminate the word. Choose the letter that does not belong to the group. Which of the following is not a Browser?
Eliminate the word. Choose the letter that does not belong to the group. Which of the following is not an Input Device?
Eliminate the word. Choose the letter that does not belong to the group. Which of the following is not a Hardware Device?
Eliminate the word. Choose the letter that does not belong to the group. Which of the following is not a Storage Device?
Eliminate the word. Choose the letter that does not belong to the group. Which of the following is not an application?