Create questions about Receiving and processing sales orders
Quiz by Julie Ann Quizon
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3 questions
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- Q1What should be done if there is a discrepancy in the sales order?Cancel the order and issue a refundGuess which information is correctContact the customer to confirm the detailsIgnore the discrepancy and fulfill the order as is30s
- Q2What is the benefit of using a standardized sales order process?Unpredictable and chaotic order fulfillmentConsistent and efficient order fulfillmentDecreased customer satisfactionIncreased customer returns30s
- Q3What information should be included in a sales order?Social media handles, website URL, and logoCompany history, mission statement, and valuesCustomer name, shipping address, and product detailsEmployee name, phone number, and email30s