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Create questions about Receiving and processing sales orders

Quiz by Julie Ann Quizon

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3 questions
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  • Q1
    What should be done if there is a discrepancy in the sales order?
    Cancel the order and issue a refund
    Guess which information is correct
    Contact the customer to confirm the details
    Ignore the discrepancy and fulfill the order as is
    30s
  • Q2
    What is the benefit of using a standardized sales order process?
    Unpredictable and chaotic order fulfillment
    Consistent and efficient order fulfillment
    Decreased customer satisfaction
    Increased customer returns
    30s
  • Q3
    What information should be included in a sales order?
    Social media handles, website URL, and logo
    Company history, mission statement, and values
    Customer name, shipping address, and product details
    Employee name, phone number, and email
    30s

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