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CS Academy-IMEx-5th December

Quiz by Celia Benitez

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9 questions
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  • Q1

    I am member of...

    Customer Service Panama
    Customer Service Zaventem
    Customer Service Singapore
    Vaccine Customer Service
    30s
  • Q2

    I have been working in the Customer Service department between...

    3 - 6 years
    1 - 3 years
    < 1 year
    > 6 years
    30s
  • Q3

    What does IMEx stand for?

    International Manufacturing Excellence

    Integrated Manufacturing Excellence

    Integrated Manufacturing Examples

    30s
  • Q4

    What does IMEx aim to do?

    Standardize, Integrate, Improve

    Standardize, Communicate, Improve

    Analyze, Integrate, Improve

    30s
  • Q5

    Which are the five pillars IMEx consists of?

    Standard Work, CI Loop, Process Centric Team, Visual Management, Structured Gemba

    Standard Work, CI Loop, Digital Operations Center, Visual Management, Structured Gemba 

    Standard Work, Goods Manufacturing Practice, Process Centric Team, Visual Management 

    30s
  • Q6

    Role Cards are used for which IMEx pillar?

    CI Loop

    Digital Operating Center

    Standard Work

    Visual Management 

    Process Centric Team

    Structured Gemba

    30s
  • Q7

    A Structured Gemba needs to be performed by...

    A novice at the process

    Other

    A department lead
    And expert on the process;A departmental lead;
    30s
  • Q8

    Which is the main tool used for IMEx?

    Team Tasks

    Digital Operations Center

    SAP

    30s
  • Q9

    What did you use to complete this knowledge quiz?

    Other
    My brain - Self Knowledge;Other;
    Related SOPs/ WI / Job aid
    My personal notes
    30s

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