CSR Etiquette
Quiz by tyler roberts
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- Q 1/5Score 0When enjoying a snack at your desk, if a customer calls in you should just cover the mic.29FalseTrue
5 questions
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- Q1When enjoying a snack at your desk, if a customer calls in you should just cover the mic.FalseTrue30s
- Q2When sending an email about a RS a proper Subject Line will look like......Pull from (DT Name) route/RS- Jane Doe- 1AFB1FDBPZ- Stop (#)Reschedule- Jane DoeJane Doe - rs - for 5/10Reschedule30s
- Q3It is acceptable to wear a tailored blouse, colorful cardigan, and cute distressed jeans with well-placed rips near pocketsFalse. No colorful cardigans/jacketsTrue. We all love a color pop!True. Just needs some cute shoes to matchFalse. No jeans with holes/rips30s
- Q4It is acceptable to wear black sweat pants that fit well, with a polo and a nice hoodie.True. A cohesive outfit is all that required.True. This is a business casual outfit and therefore is acceptable.False. Sweat pants AND a simple polo are not part of the dress code.False. Sweat pants and hoodies are not business casual.30s
- Q5What is the minimum we have to have our ringers on?152330s
