They resolve  technical issues  and answers  questions on electronic products or tech services

2. This category means to sell or close deals needed by their target customers.

Technical support is also called

The sales support team should be well-trained on the following excepts

Technical support team is expert in terms of 

It is a source of updated telephone lists and skips tracing where one can get somebody else's address and telephone numbers.

This involves online tutorial call centers and other academic

What government agency handles travel advisories and procedures?

Which among the following could be a challenge working in eSL

They are responsible in collecting the overdue accounts of customers.

This service means to handle any financial regularities in a company

All the companies sometimes sell their customer's delinquent accounts to BPO firms except___?

16. Business transactions such as buying and selling transpire over the internet

These are young and enthusiastic people who mostly develop businesses online

The following are the best products to sell online EXCEPT?

This is Ashley from DinapigueCE Enterprise. I am calling to update your overdue bill on your purchases." This statement is an example of ____

E-commerce means ______

21. The following are examples of the best products to sell EXCEPT?

This is a common benefit of hiring a third-party company in e-commerce

Messenger bot is a 

Handling __________ can also be made online or with the use of technology.

Expressing gratitude to callers who generate revenue is a part of the _________

Securing the information of every client.

Sets the mood of the conversation.

Confirms messages in number by logical groups such as 4x4 for card numbers, 3-3-4 for contact numbers.

Usually made if the agency handles bulk calls at the moment

Please take note that this call is being recorded for account purpose and feedback in our service

It is your own version of one's statement or declaration

How does probing help in a conversation?

Which among the following is suggested in paraphrasing?

Probing questions

Which of the following is a probing question?

A way of getting the gist of an event. 

____________ Questions serve as a reference for follow up questions. 

The following are used in summarizing except for ______________ .

Has a higher pitch of voice at the end of the statement

Questions answerable by yes or no have _______ intonation