Question 1

The patient:

Accepted Answer

must inform caregivers if he or she anticipates problems with the treatment.

Answer

is responsible for maintaining all medical and legal records.

Answer

is required to institute an advance directive upon admission.

Answer

must file a grievance within 72 hours of admission to the facility.

Question 2

Documents that provide instructions about the consumer's wishes for end-of-life care in the event the person is unable to communicate his or her wishes are:

Accepted Answer

b. advance directives.

Answer

a. ethical practices.

Answer

c. the bill of rights.

Answer

d. grievances.

Question 3

Patients have the right to:

Accepted Answer

a. be free from restraints.

Answer

c. select staff they want to take care of them.

Answer

b. a private room.

Answer

d. smoke in their room.

Question 4

Having a __________ is necessary to ensure a patient's continuity of care.

Accepted Answer

c. care plan

Answer

a. bill of rights

Answer

b. grievance

Answer

d. All of the above

Question 5

Which statement regarding rights is incorrect?

Accepted Answer

c. The patient has the right to schedule the nursing assistants.

Answer

d. The patient has the right to quality care.

Answer

b. The patient has the right to have visitors.

Answer

a. The patient has the right to information about his or her diagnosis and prognosis.

Question 6

Which statement best describes continuity of care?

Accepted Answer

c. Care given from admission to discharge and beyond

Answer

b. Care provided to a patient by one physician

Answer

d. Care provided by an outpatient clinic to multiple patients

Answer

a. Care provided to a patient following hospital discharge

Question 7

Informed consent means that the:

Accepted Answer

c. patient makes decisions based on full disclosure of procedures, benefits, and risks.

Answer

d. patient has a right to complain if he or she is unhappy with the outcome of care.

Answer

a. physicians make health care decisions on behalf of the patient.

Answer

b. health care personnel will make decisions in the patient's best interest.

Question 8

A bill of rights is given to a person:

Accepted Answer

a. before care is provided.

Answer

d. if a grievance is filed.

Answer

c. only upon request.

Answer

b. upon discharge from a hospital.

Question 9

It is the responsibility of the health care consumer to:

Accepted Answer

b. learn how to manage his or her own health care.

Answer

d. disclose financial information to the physician.

Answer

a. maintain an electronic health record of past diagnoses.

Answer

c. research treatment options before seeking care.

Question 10

The rights of residents in long-term care facilities:

Accepted Answer

a. were legislated by OBRA in 1987.

Answer

c. are more restrictive than rights in other health care settings.

Answer

d. do not include advance directives.

Answer

b. are identical to hospital patients' rights.

Question 11

Which statement is incorrect regarding clients' rights in home care?

Accepted Answer

b. Clients do not have the right to refuse treatment.

Answer

d. Clients have the right to dignity.

Answer

c. Clients have the right to participate in planning their care.

Answer

a. Clients have the right to refuse treatment.

Question 12

The role of the ombudsman is to:

Accepted Answer

a. act as a patient advocate.

Answer

d. ensure the patient gets a private room.

Answer

b. bring cigarettes to patients if they wish.

Answer

c. tell others about the patient.

Question 13

Health care consumers:

Accepted Answer

d. have responsibilities that they must fulfill.

Answer

a. have no responsibility in their care.

Answer

c. do not need to be informed of rights.

Answer

b. have no say in their type of care.

Question 14

Which statement is correct regarding students and patients?

Accepted Answer

c. The patient has the right to know if a student is providing care for him or her.

Answer

b. The patient can call the student any names they want.

Answer

d. The student does not have to talk to the patient.

Answer

a. The patient cannot refuse to have a student.

Question 15

If a visitor asks you a question about a patient's medical condition, you:

Accepted Answer

d. cannot give any information to the visitor about a patient.

Answer

b. can provide the medical chart for the visitor to read.

Answer

c. can write the information down for the visitor to read.

Answer

a. can give the visitor all the information asked for.

Question 16

A grievance is:

Accepted Answer

d. a situation in which the consumer has grounds for complaint.

Answer

a. the prompt resolution of a complaint.

Answer

c. a premature discharge against medical advice.

Answer

b. refusal of services or treatment.

Question 17

Living a healthy lifestyle is the:

Accepted Answer

d. responsibility of each individual health care consumer.

Answer

c. best way to receive continuity of care.

Answer

b. focus of the Affordable Care Act (ACA).

Answer

a. legal obligation of the nursing assistant.

Question 18

Which of these does the Affordable Care Act Patient's Bill of Rights support?

Accepted Answer

d. All of the above

Answer

b. Coverage for children under age 26 on their parents' health plan

Answer

a. Coverage for persons with preexisting conditions

Answer

c. The right of subscribers to appeal payment denials by insurers

Question 19

Which statement is correct?

Accepted Answer

d. The ACA Bill of Rights gives consumers control of their health care.

Answer

b. States rely on the ACA Bill of Rights rather than creating their own.

Answer

c. The ACA Bill of Rights focuses on hospital patients exclusively.

Answer

a. The Patient Care Partnership outlines rights for health care consumers in every setting.

Question 20

Consumers of health care are responsible for:

Accepted Answer

a. communicating honestly with the physician and others providing care.

Answer

b. withholding sensitive, personal health information from health care providers.

Answer

c. selecting the individuals who will care for them during their hospitalization.

Answer

d. abiding by the physicians' treatment decisions.

Question 21

Regarding patient rights, it is important that the nurse assistant:

Accepted Answer

c. must be familiar with and protect each person's rights.

Answer

a. does not have to understand the patient's rights.

Answer

b. can pick out which rights are important.

Answer

d. disregard rights because that is not in the scope of practice.

Question 22

The rights of health care consumers have a(n) __________ basis.

Accepted Answer

a. Ethical

Answer

b. Personal

Answer

c. Individual

Answer

d. Philosophical

Question 23

A person who is receiving care in his or her home will receive a copy of __________ Rights.

Accepted Answer

b. Clients'

Answer

a. Residents'

Answer

c. Patients'

Answer

d. Consumers'

Question 24

Informed consent means that the person:

Accepted Answer

c. gives permission for care after the procedure is explained.

Answer

a. refuses to consent to treatment.

Answer

b. is unaware of the risks involved in certain treatments.

Answer

d. may not be left alone in his or her room.

Question 25

Health care consumers always have a right to:

Accepted Answer

a. receive respectful, considerate care.

Answer

b. refuse to pay the bill if dissatisfied.

Answer

d. have visitors 24 hours a day.

Answer

c. determine what shift the primary caregivers work.

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