(D2) FleetNet.Net Training (Green Screen)

Quiz by Andrew Maly

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Q 1/19
Score 0
When typing in a customer name remember to...
29
record the company dba and only use ALL caps with a dash separating abbreviations.
record the company name and don't add any punctuation.
record company dba, use ALL caps, and separate with ONLY a comma when necessary.
record the company name and you can't add any punctuation except a period.

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19 questions

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Q1
When typing in a customer name remember to...
record the company dba and only use ALL caps with a dash separating abbreviations.
record the company name and don't add any punctuation.
record company dba, use ALL caps, and separate with ONLY a comma when necessary.
record the company name and you can't add any punctuation except a period.
60s
Q2
On the details tab of account set-up, after you type in the name of the company, make sure the below fields are filled out correctly:
Division ID: 2010 Voyager Account Type: IMPAC
Division ID: 3434 Voyager Account Type: Fuelman Control
Division ID: 1010 IMPAC FLEET Account Type: Fuelman Control
Division ID: 1010 IMPAC FLEET Voyager Account Type: 2010 Voyager
60s
Q3
When entering the street address under the "Addresses" tab, when you type in the phone number...
ensure that your zip code matches the last 4 digits of the phone number.
you do not need to enter punctuation because it will enter automatically.
ensure that the Licensee ID matches the last 5 digits of the phone number.
ensure that you type in the parenthesis and dash, otherwise the system won't recognize the phone number.
60s
Q4
Under the "Groups" tab, the "Card Type ID" is always...
19 GasAmerica
20 Condon Oil
2 FuelMan Plus
13 Chevron US
60s
Q5
Under the "Commission" tab, next to Primary Account, Commission Schedule, Commission Phase, Secondary Account Rep, Commission Schedule and Commission Phase...
click the "LIST" button and the spaces autofill.
type in the numbers in the picture.
just click "SAVE" and everything will autofill.
click the "LIST" button and select the numbers in the picture.
60s
Q6
Under the "Pricing" tab, fill in the following the first round through...
Price Ref Code: R, Price Ref Amount: 0 ; then it asks you, about a "new bill group", "new card group" and "new volume group" and you select, "New"
Price Ref Code: R, Price Ref Amount: 0.00; then it asks you, about a "new bill group", "new card group" and "new volume group" and you select, "New"
Price Ref Code: X, Price Ref Amount: 0.00 ; then it asks you, about a "new bill group", "new card group" and "new volume group" and you select, "Existing"
None of the answers are correct.
60s
Q7
Under the "Pricing" tab, once you have clicked "OK" on all new groups, the two codes you need to record in Salesforce are...
card group id, and card number.
Customer DBA name, and card group id.
the new card group id and Customer ID.
the Licensee ID and card group ID.
60s
Q8
After clicking "OK" on the "enter the terms id." window, you click "LIST" to select the Terms ID select...
Term 413, Net 25 Days MN18, which is very important, otherwise customer's won't receive information on time. This selection marks the customer's "Billing Frequency" as "MONTHLY" and "NET 25 DAYS".
Term 739, NET 25 DAYS, which is important to customer's receiving bills on time. This selection marks the customer's "Billing Frequency" as "WEEKLY" and "NET 25 DAYS".
Term 413, Net 25 Days MN18, even though it doesn't matter. This selection marks the customer's "Billing Frequency" as "MONTHLY" and "NET 25 DAYS".
Term 739, NET 25 DAYS, even though it doesn't matter. This selection marks the customer's "Billing Frequency" as "WEEKLY" and "NET 25 DAYS".
60s
Q9
The first 2 things you need to do when the shell is completed before you start building departments. They are:
1. Under "Credit" tab, click "CLEAR" and uncheck "Enforce Delinquency." Click "SAVE". 2. Under "Pricing" tab, click "FIND" and next to "Level 2 Policy" select "Never". Click "SAVE". You cannot make these changes until the shell account is built.
None of the answers are correct.
1. Under "Credit" tab, click "UPDATE" and uncheck "Enforce Delinquency." Click "SAVE". 2. Under "Pricing" tab, click "UPDATE" and next to "Level 2 Policy" select "Never". Click "SAVE". You cannot make these changes until the shell account is built.
1. Under "Credit" tab, click "NEW" and check "Enforce Delinquency." Click "SAVE". 2. Under "Pricing" tab, click "UPDATE" and next to "Level 2 Policy" select "Never". Click "SAVE". You cannot make these changes until the shell account is built.
120s
Q10
Pick out the mistake below in the instructions to ensure the embossing is correct on all fuel cards for the account... 1. Go to "customer" then select "customer options". Under the "Customer Option Classes" tab select "CARDSTOCK." Then under "Customer Option Details" click on "Override Card Stock for Vehicle Card." Click "ADD" and then next to "Option Value" type, "IMP". Finally, click "SAVE." 2. Go back to "Customer Option Classes" tab, select "CARD_XPORT". Under "Customer Options Details" tab, ensure "File name for co-branded card logo" is selected and then click "ADD". Then next to "Option Value" type, "IMP" and click "SAVE. 3. Under "Customer Options Details" tab, ensure "Customer Letter Code for Card Export Package" is selected and click "ADD". Then next to "Option Value" type, "IMP" and click "SAVE.
Step 3 mistake - you shouldn't be typing in "IMP" for type of Customer Letter Code for Card Export Package. You should be typing "IMPAC" and the reason for this is to ensure IMPAC custom letters are selected when embossing fuel cards.
Step 3 mistake - you shouldn't be typing in "IMP" for type of Customer Letter Code for Card Export Package. You should be typing "IMC" and there is no reason for this, it's just what you do.
Step 2 mistake - you shouldn't be selecting "CARD_XPORT." You should be selecting "Customer Letter Code for Card Export Package."
This question is a mistake.
120s
Q11
In order to build departments for the company, click on "Departments" tab. Then click "UPDATE." Then click...
"ADD BILLING ADDRESS"
"ADD DEPARTMENT"
"ADD ADDRESS"
"ADD DEPARTMENT NAME"
60s
Q12
All fuel cards that are built in D2 accounts are going to be...
. . . idk . . .
employee cards.
vehicle cards.
credit cards.
60s
Q13
When adding cards you click on "vehicle" and then "add." These are the details that ALWAYS need to be filled in on vehicle cards. Which of the details are wrong in the list below? Under "Vehicle Details" tab, 1. Vehicle Number 2. Vehicle Description 3. Fuel Group ID 4. Fuel Group Violations 5. Department ID. Under "Vehicle Limits" tab 1. Fuel Tank Limit 2. Daily Fuel (Gal.) 3. Fuel Cycle (Gal.) 4. Transactions per Day 5. Identify if driver can go inside to purchase fuel Note: Reports and Denials on ALL limits.
Nothing is wrong :-)
Fuel Group Violations are not necessary since card limits are already established.
The monthly limit is missing on this list.
There's no need for a Department ID because the employees will characterize which department a fuel card is used under.
60s
Q14
After you add a fuel card, be sure to click...
"SAVE" and then "Cancel." When you're finished with that, ensure the shipping address is correct and hit "Submit."
"ADD" and then "SAVE." After that, make sure the shipping address is correct and hit "Submit."
"SAVE" and then "FINISHED." After that, don't worry about the shipping address until later and hit "Submit." You'll deal with shipping later.
"SAVE" and then "OK." After that, don't worry about the shipping address until later and hit "Submit." You'll deal with shipping later.
60s
Q15
In order to ship the fuel cards in the "Vehicle List" screen,
select the "queued" box on the card you want to ship then under, "Highlight a List Item and Select and Action" select, "COMMIT BATCH." This is also where you can UNLOCK CARDS, ISSUE CARDS(Replace current card with EXACT same fuel card), REPLACE CARDS(Create a new card number with same vehicle description, etc), etc.
Unlock the Fuel Card THEN click on fuel card you want to ship. Then, under "Highlight a List Item, Select and Action" select, "COMMIT BATCH." This is also where you can UNLOCK CARDS, ISSUE CARDS(Replace current card with EXACT same fuel card), REPLACE CARDS(Create a new card number with same vehicle description, etc), etc.
None of the answers are correct.
select the "queued" box on the card you want to ship then under, "Highlight a List Item and Select and Action" select, "VIEW CARDS." This is also where you can UNLOCK CARDS, ISSUE CARDS(Replace current card with EXACT same fuel card), REPLACE CARDS(Create a new card number with same vehicle description, etc), etc.
60s

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(D2) FleetNet.Net Training (Green Screen)

Quiz by Andrew Maly

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