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Day 1 Quiz

Quiz by Learning Development

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20 questions
Show answers
  • Q1
    In the US, each state has its own military?
    True
    False
    30s
    Edit
    Delete
  • Q2
    How many timezones do the US have?
    8
    6
    4
    2
    30s
    Edit
    Delete
  • Q3
    What is the official name of US?
    The United States of America
    The land of milk and money
    Commonwealth of America
    United America
    30s
    Edit
    Delete
  • Q4
    What is the capital of the US?
    New York
    Washington, DC
    Los Angeles
    Washington State
    30s
    Edit
    Delete
  • Q5
    What is the system of government in the US?
    Democratic
    Federal Government
    Republic
    Parliament
    30s
    Edit
    Delete
  • Q6
    What state is known as the Sunshine state?
    New York
    Texas
    Florida
    London
    30s
    Edit
    Delete
  • Q7
    Where is Mount Rushmore located?
    North Dakota
    Nebraska
    Texas
    South Dakota
    30s
    Edit
    Delete
  • Q8
    Where is the Statue of Liberty located?
    Minnesota
    San Francisco
    New York
    Dallas
    30s
    Edit
    Delete
  • Q9
    What does CDMA stand for?
    Code Division Multiple Access
    Credit Debit Money Access
    Coded Division Multiple Access
    Corporate Division Multiple Account
    60s
    Edit
    Delete
  • Q10
    Frequently marketed as 4G, it means Long Term Evolution
    Global System for Mobile Communications
    LTE
    EDGE network
    HSDPA
    45s
    Edit
    Delete
  • Q11
    ________________is a service that allows a cellphone or smartphone customer to change telecom carrier and keep the same phone number
    Telco
    Top up
    Port out
    Porting
    45s
    Edit
    Delete
  • Q12
    Consumers hate it because they're getting charged for services they never signed up for, and in many cases don't even know about.
    POTS
    Telcom
    Cramming
    Throttling
    60s
    Edit
    Delete
  • Q13
    A federal law that limits the behavior and actions of third-party debt collectors.
    Collection treatment
    Hotlined
    Early Terminations Fee
    Fair Debt Collection Practices Act (FDCPA)
    60s
    Edit
    Delete
  • Q14
    Collection activity that processes the balance of the customer before it is sold to a Collection Agency.
    Bells of churn
    Collection treatment
    Access charges
    Access charges
    60s
    Edit
    Delete
  • Q15
    Subsidized price which divides the full retail cost of the phone into 24 months.
    Access charge
    Late payment fee
    2-year contract
    Agent assistance fee
    60s
    Edit
    Delete
  • Q16
    A ___________ is primarily based on a credit report, information typically sourced from credit bureaus
    Credit score
    FDCPA
    Forced buyout
    Collection treatment
    60s
    Edit
    Delete
  • Q17
    Amount to be paid after the cancellation of loan agreement or contracts
    Forced buyout
    Bells of churn
    Bill to account
    FDCPA
    60s
    Edit
    Delete
  • Q18
    An installment agreement in which you pay for the device over time
    Early Termination fee
    Due Date
    Hotlined
    Device payment
    60s
    Edit
    Delete
  • Q19
    A charge that consumer pays for making a required payment after the due date.
    Late fee
    Finance charge
    Due date
    Refund
    60s
    Edit
    Delete
  • Q20
    A temporary hold of an account that prevents them from using outbound services due to non-payment.
    Bill to account
    Reversal
    Suspend
    Trade in
    60s
    Edit
    Delete

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